John Allen
Cordova
Summary
Detail-oriented professional with strong customer service skills. Experienced in loan structuring and compliance monitoring, committed to delivering accurate information and resolving inquiries effectively.
Overview
27
27
years of professional experience
Work History
Pharmacy Benifit Mgr
Sagality Health
Atlanta
11.2025 - Current
- Resolved customer inquiries and delivered precise information regarding products and services.
- Handled customer inquiries, ensuring provision of correct information regarding products and services..
Mortgage Loan Officer Assistant
First Horizon Bank
Memphis
12.1999 - 06.2021
- Structured loan agreements with borrowers and executed finalized contracts.
- Trained new employees on handling consumer loans to ensure consistent service delivery.
- Guided clients in developing effective budgeting strategies for better debt management.
- Monitored loan compliance with state regulations and company policies to mitigate risk.
Education
High School Diploma -
Tennessee State University
Nashville, TNSkills
- Compliance monitoring
- Customer service
- Loan structuring
- Pharmacy operations
- Relationship management
- Negotiation techniques
- Project management
- Employee training
- Pharmacy benefit design
Timeline
Pharmacy Benifit Mgr
Sagality Health
11.2025 - Current
Mortgage Loan Officer Assistant
First Horizon Bank
12.1999 - 06.2021
High School Diploma -
Tennessee State University