JOHN BASS
Whitehouse
Summary
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager
American Signature Furniture
01.2025 - Current
- Directed sales initiatives, enhancing customer engagement and driving revenue growth.
- Analyzed market trends to develop strategic sales plans and identify new opportunities.
- Mentored and trained sales team on product knowledge and effective selling techniques.
- Improved customer satisfaction through tailored solutions and exceptional service delivery.
- Utilized CRM systems to track performance metrics and optimize sales processes.
- Established key performance indicators to assess team effectiveness and drive continuous improvement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
American Signature
11.2021 - 01.2025
- Kept work area clean, organized and free of clutter at all times.
- Fostered customer relationships through personalized service and product knowledge
- Executed inventory management ensuring optimal stock levels and presentation
- Assisted in training new sales associates on company policies and sales techniques
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Employed persuasive sales techniques to close deals while adhering to company standards for profitability.
Duct Installer
Roger Denton Heating And Cooling
11.2018 - 11.2021
- Removal and installation of ductwork in residential homes and commercial businesses in a timely manner while maintaining a professional appearance and attitude
- Completing all projects promptly and on schedule
- Knowledge and use, of a variety of hand tools and power tools to complete projects correctly the first time
- Installed air conditioning units according to manufacturer specifications.
- Demonstrated excellent problem-solving abilities when faced with complex installation challenges.
- Maintained up-to-date knowledge of relevant codes and regulations related to HVAC installations.
Lawn Technician
THE LAWN RANGER
10.2016 - 10.2018
- Maintain all safety procedures and be in compliance with fda chemical protocol while applying chemicals to various yards and businesses
Sales Associate
T.K.O. Vapors
08.2013 - 07.2014
- Provided exceptional one-on-one customer service and effectively handled any customer complaints
- Responsible for auditing and inventory control
- Consistently reached and surpassed corporate sales quotas and goals
- Priorities included constant evaluation of stock levels and content, goal setting, development of key personnel, and achieving a high motivational level
Cook
Zaxby's
08.2012 - 07.2013
- Conducted routine inspections for equipment and products
- In a high-volume and fast-paced setting, maintained responsibility for general duties such as ensuring food preparation safely and effectively
- Regularly interacted with management and other team members to ensure smooth operations and ensure that all customer need were quickly met
Education
Diploma - General Education
White House Heritage High School
TN01.2013
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Positive and upbeat
- Sales operations
- Lead generation
- CRM software
- Social media savvy
- Data analysis
- Performance coaching
- Superb time management
- Sales closing techniques
Certification
Driver's License
PERSONAL INFORMATION
Work Permit: Authorized to work in the US for any employer
Timeline
Sales Manager
American Signature Furniture
01.2025 - Current
Sales Associate
American Signature
11.2021 - 01.2025
Duct Installer
Roger Denton Heating And Cooling
11.2018 - 11.2021
Lawn Technician
THE LAWN RANGER
10.2016 - 10.2018
Sales Associate
T.K.O. Vapors
08.2013 - 07.2014
Cook
Zaxby's
08.2012 - 07.2013
Diploma - General Education
White House Heritage High School