John Garrick
Franklin
Summary
Detail-oriented business owner skilled in customer service and budget management. Demonstrated success in streamlining operations and fostering relationships that increase customer loyalty and engagement.
Overview
44
44
years of professional experience
Work History
Business Owner
Snap-On Tools
Franklin
05.2010 - 07.2024
- Cultivated customer relationships, increasing satisfaction and loyalty.
- Managed cash flow, optimizing resource budgeting.
- Directed daily operations of mobile store, streamlining sales processes and elevating customer service. of my mobile store for tool sales and customer service.
Accreditation Manager
Nashville Metropolitan Airport
Nashville
09.2000 - 01.2005
- Managed accreditation processes for safety and operational standards at the airport.
- Coordinated internal audits to ensure compliance with regulatory requirements.
- Developed training materials for staff on accreditation policies and procedures.
Police Officer Retired
City of Hayward, CA
Hayward
08.1986 - 12.1999
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Responded to emergency calls and provided immediate assistance to victims.
- Enforced laws and regulations to maintain public safety in community.
US Navy
US Navy
Alameda
10.1980 - 10.1984
Education
MBA - Human Resources Development
Columbia Southern University
Orange Beach, AL10-2005
Bachelor of Science - Criminal Justice
Middle Tennessee State University
Murfreesboro, TN01-2001
Skills
- Customer relationship management
- Sales forecasting
- Budget management
- Operational management
- Supply chain management
- Operational compliance
- Performance evaluation
- Team leadership
- Staff training
- Decision making
- Problem solving
- Time management
Timeline
Business Owner
Snap-On Tools
05.2010 - 07.2024
Accreditation Manager
Nashville Metropolitan Airport
09.2000 - 01.2005
Police Officer Retired
City of Hayward, CA
08.1986 - 12.1999
US Navy
US Navy
10.1980 - 10.1984
MBA - Human Resources Development
Columbia Southern University
Bachelor of Science - Criminal Justice
Middle Tennessee State University