John Gorman
Jonesborough
Summary
Accomplished professional with expertise in operating heavy machinery and delivering exceptional customer service. At Black Diamond Exterior Services, enhanced client satisfaction through tailored solutions and efficient cleaning schedules. Proficient in Microsoft and communication skills, consistently exceeding expectations by optimizing delivery routes and ensuring high-quality outcomes.
Overview
13
13
years of professional experience
Work History
Property Management
Black Diamond Exterior Services
Jonesborough
08.2021 - Current
- Operate high-pressure washing equipment to clean various surfaces efficiently.
- Trained new staff on safety protocols and proper equipment usage.
- Developed cleaning schedules to maximize productivity and client satisfaction.
- Collaborated with clients to assess cleaning needs and deliver tailored solutions.
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
Delivery Driver
ABC Supply Co.
Johnson City
06.2019 - Current
- Delivered products to customers in a timely manner.
- Communicated with dispatch to confirm delivery schedules.
- Loaded and unloaded materials safely at job sites.
- Followed safety protocols during all delivery operations.
Concrete Truck Driver
Summers Taylor
Johnson City
12.2019 - 11.2020
- Operated concrete mixer to deliver materials to job sites safely.
- Collaborated with construction teams to coordinate material delivery schedules.
- Monitored load consistency and adjusted mix for quality control.
- Conducted pre-trip inspections to verify vehicle readiness and compliance standards.
Truck Driver
Paschall Truck Lines Inc
Murray
03.2019 - 06.2019
- Operated commercial vehicles safely across various routes.
- Conducted pre-trip inspections to ensure vehicle readiness.
- Maintained accurate logs of driving hours and vehicle maintenance.
- Adhered to all traffic laws and company safety regulations.
- Loaded and unloaded cargo efficiently at distribution centers.
Delivery Driver
Waldorf Dodge and Ford
Waldorf
01.2017 - 04.2018
- Delivered automotive parts efficiently to various locations within company service area.
- Managed inventory by tracking parts and ensuring accurate stock levels.
- Coordinated with warehouse staff to prepare orders for timely delivery.
- Assisted in loading and unloading parts while following safety protocols.
Solar Panel Technician
Vivint Solar
Waldorf
03.2016 - 09.2016
- Installed solar panel systems on residential rooftops and ground mounts.
- Conducted routine maintenance and troubleshooting of solar energy systems.
- Collaborated with team members to ensure safety protocols during installations.
Cashier
Safeway
La Plata
09.2013 - 06.2014
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth store operations during busy hours.
- Maintained cleanliness and organization of checkout area and surrounding displays.
- Assisted customers with product inquiries and provided recommendations.
Kennel Health
Waugh Chapel Animal Hospital
Gambrills
06.2013 - 08.2013
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High school diploma -
La Plata high school
La Plata, MD06.2014
Skills
- Proficient in Microsoft
- Customer service
- Communication skills
- Operate heavy machinery
- Works well with hands
- Efficient in delivery routes
References
- Chris Rogers, Gray Volunteer Fire Department Chief, (423) 483-3279
- Dakota Sparks, Gray Volunteer Fire Department Captain, (423) 930-4932
- Ronny Copsey, Glavsa Citgo Owner, Newburg, MD, (301) 934-3000
Professional Achievements
- Class A CDL Licensure, 02/13/19
- High School Diploma, 06/01/14
Timeline
Property Management
Black Diamond Exterior Services
08.2021 - Current
Concrete Truck Driver
Summers Taylor
12.2019 - 11.2020
Delivery Driver
ABC Supply Co.
06.2019 - Current
Truck Driver
Paschall Truck Lines Inc
03.2019 - 06.2019
Delivery Driver
Waldorf Dodge and Ford
01.2017 - 04.2018
Solar Panel Technician
Vivint Solar
03.2016 - 09.2016
Cashier
Safeway
09.2013 - 06.2014
Kennel Health
Waugh Chapel Animal Hospital
06.2013 - 08.2013
High school diploma -
La Plata high school