John Popoff
Hendersonville
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
2026.01 - Current
Managed multiple tables in a high-volume, fast-paced dining room while balancing guest priorities and strict time constraints. Recognized by management as a strong candidate for a Certified Trainer role based on consistent order accuracy and adherence to store standards. Handled daily digital POS transactions and adjustments with accuracy and efficiency.
Team Trainer
Chick-fil-A
2023.04 - 2026.01
Trained new team members in customer service excellence, order accuracy, food safety procedures, and nightly closing tasks. Competent in bagging guests' orders, directing traffic, and leading the closing dining room cleaning, among other responsibilities.
Education
Associate of Science - Business Administration
Volunteer State Community College
Gallatin, TN2026-05
BBA - Business Administration
Middle Tennessee State University
Murfreesboro, TN2028-05
High School Diploma -
Excel Academy Charter School
Irvine, CA2024-06
Skills
Business & Technical Skills: Microsoft Office Suite (Excel, Word, PowerPoint), digital POS systems, cash management and shift closeout, data entry & accuracy
Service Operations: High-volume customer service, performance under pressure, multitasking
Leadership Training: Peer development, new hire onboarding, event logistics, collaborative problem solving
Accomplishments
John Muir Trail Thru-Hiker (07-08/2026): Backpacked 250 miles through rugged high-elevation wilderness, managing food supplies, navigation, and risk mitigation over 19 days.
Marathon Finisher (04/26): Ran the 26.2-mile Rock 'n' Roll Nashville marathon following a structured, multi-month training and endurance regimen.
Trail Life USA Freedom Award (Eagle Scout Equivalent): Completed badge work, managed multiple group camping trips, and organized community service projects.
Timeline
Server
Olive Garden
2026.01 - Current
Team Trainer
Chick-fil-A
2023.04 - 2026.01
BBA - Business Administration
Middle Tennessee State University
Associate of Science - Business Administration
Volunteer State Community College
High School Diploma -
Excel Academy Charter School