Collaborated with team members to maintain a clean and organized sales floor, fostering a welcoming environment.
Engaged with clients to address inquiries and resolve concerns, improving customer satisfaction and retention.
Conducted product demonstrations and test drives, effectively showcasing vehicle capabilities to potential buyers.
Supported inventory management by tracking stock levels and assisting in restocking vehicles on the lot.
Provided feedback on market trends and customer preferences to assist in strategic product positioning efforts.
Participated in training sessions to enhance product knowledge and improve sales techniques continually.
Built relationships with customers to encourage repeat business.
Safety Director
Advent General Contractors LLC
07.2020 - Current
Direct, develop and oversee the general health and safety policies and procedures.
Ensure workplace is in compliance with OHSHA and state, local, or other industry specific regulations
Conduct periodic safety audits
Conduct safety meetings
Truck Driver
JNJ Express
11.2018 - 11.2020
Conduct daily truck inspections and maintain a safe driving record.
Follow all DOT regulations while operating vehicles.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Use proper customer service skills with professional attitude and care.
Truck Driver/Owner Operator
Forward Air
05.2019 - 11.2019
Conduct daily truck inspections and maintain a safe driving record.
Follow all DOT regulations while operating vehicles.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Use proper customer service skills with professional attitude and care.
Truck Driver/Owner Operator
Greatwide Trans American
08.2018 - 05.2019
Conduct daily truck inspections and maintain a safe driving record.
Follow all DOT regulations while operating vehicles.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Use proper customer service skills with professional attitude and care.
Truck Driver/Owner Operator
JNJ Express
04.2013 - 08.2018
Conduct daily truck inspections and maintain a safe driving record.
Follow all DOT regulations while operating vehicles.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Use proper customer service skills with professional attitude and care.
Truck Driver
Sunset Logistics
04.2012 - 04.2013
Conduct daily truck inspections and maintain a safe driving record.
Follow all DOT regulations while operating vehicles.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Use proper customer service skills with professional attitude and care.
Bore Rig Operator
Driver Pipeline, Inc.
11.2010 - 04.2012
Connect sections of drill pipe using hand tools and tongs.
Repair or replace defective parts of machinery such as rotary drill, water trucks and pumps using hand tools.
Maintain and adjust machinery in order to ensure proper performance.
Clean and oil pulleys, blocks and cables.
Observe pressure gauge and move throttles and levers in order to control the speed of the rotary and to regulate the pressure of tools at bottoms of bore holes.
Count sections of drill rod in order to determine depths of bore holes.
Maintain records of footage drilled, location and nature of strata penetrated, materials and tools used, services rendered and time required.
Monitor progress of drill operations and select and change drill bits according to the nature of strata, using hand tools.
Inspect equipment before and after use.
Customer Service Representative
Hill’s Pet Nutrition Sales Inc.
01.2001 - 01.2010
Reviewed orders and billing for accuracy and completeness.
Created policy and procedures to increase employee productivity and quality.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Truck Driver
Glitner Inc.
01.2000 - 01.2001
Conduct daily truck inspections and maintain a safe driving record.
Follow all DOT regulations while operating vehicles.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Use proper customer service skills with professional attitude and care.
Truck Driver
Covenant Trucking
01.1999 - 01.2000
Conduct daily truck inspections and maintain a safe driving record.
Follow all DOT regulations while operating vehicles.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Use proper customer service skills with professional attitude and care.
Laborer / Heavy Equipment Operator
Moss Construction
01.1998 - 01.1999
Conduct daily truck inspections and maintain a safe driving record.
Follow all DOT regulations while operating vehicles.
Resolved customer issues within a timely manner ensuring customer satisfaction.
Reviewed business processes, workflow and scheduling limitations.
Delivered loads safely and in timely fashion.
Assisted in training and guiding fellow team members as needed.
Use proper customer service skills with professional attitude and care.
Education
High School Diploma - undefined
Duncanville High School
Duncanville, TX
Skills
Conduct daily truck inspections and maintain a safe driving record
Follow all DOT regulations while operating company vehicles
Ability to operate heavy equipment
Level out ditches for water/sewer lines and lay pipe for water utilities
Installation of copper fittings and fire hydrants
Excellent verbal and written communication skills
Ability to think critically and draw from numerous resources to create simple, unified solutions
Self-starter with the ability to work independently and prioritize tasks to meet stringent deadlines
Ability to work well under tight, fixed deadlines, interact with a wide range of people and as part of a team
Flexibility to work non-traditional hours when necessary
Detail-oriented with excellent organizational and communication skills, sound problem solving abilities with a positive approach while operating in a constantly changing environment
Excellent planning and leadership abilities
An eye for detail
Excellent communication and interpersonal skills
Professional Certifications (OHSHA 10 hr Certification)
Extremely safety oriented
Certification
International School of Driving
Acquired CDL in October 1998
Texas Engineering Extension Service, Texas A&M University System, College Station, TX
Fire Fighter Phase 1; Course completed July 2006
Fire Fighter Phase 2; Course completed July 2007
University of South Florida
10 Hr OSHA Training for the Construction Industry August 2020