John Walker
Lebanon
Summary
Dynamic professional with extensive experience in logistics and customer service, notably as a Head Cashier Supervisor at Lowes Home Improvement. Proven ability in route planning and efficient driving, complemented by strong interpersonal skills. Recognized for resolving customer issues and enhancing team performance, ensuring operational excellence and satisfaction.
Overview
25
25
years of professional experience
Work History
Courier Contractor
Bee Line Courier Service
04.2023 - 02.2025
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
Head Cashier Supervisor
Lowes Home Improvment
02.2014 - 01.2023
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Maintenance Supervisor
City Of Lebanon
01.2000 - 12.2013
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Provided guidance to management regarding project bids for onsite improvements.
- Analyzed and identified equipment failure root causes and initiated correction actions.
Education
Associate of Arts - Graphic Design
Nossi College of Art
Nashville, TN05-2006
Skills
- Route planning
- GPS navigation
- Efficient driving
- Vehicle maintenance
- Deadline oriented
- Package handling
- Handheld scanning devices
- Traffic safety
Timeline
Courier Contractor
Bee Line Courier Service
04.2023 - 02.2025
Head Cashier Supervisor
Lowes Home Improvment
02.2014 - 01.2023
Maintenance Supervisor
City Of Lebanon
01.2000 - 12.2013
Associate of Arts - Graphic Design
Nossi College of Art