JOHN (JOE) FERGUSON

• Coordinate closing processes among lender, mortgage companies, buyers and sellers.

• Instructed front-of-house staff on restaurant policies and procedures, improving guest service techniques and communication skills to ensure positive experiences.

• Collaborated with professional and trade associations to develop impactful and successful events.

Under the umbrella of Southern Hospitality, I had the opportunity to manage concepts from fast-food to full service, which included: Wendy's, Ireland's Steak and Biscuits, Tempo's, Mr. Gatti's Pizza, The Exit/In Music Hall, The Fishery, Fantique's, and The Cooker.