
Results-driven analyst with expertise in data analysis and market trend evaluation. Demonstrated success in driving solutions that enhance efficiency and reduce costs.
• Led team of 40+ technicians and customer service representatives in regularly exceeding financial plan results.
• On-boarded new/acquired employees.
• Managed day-to-day operations to ensure delivery of a strong quality of work.
• Led weekly technician meetings.
• Provided a work environment where employees could perform at their best.
• Maintained high levels of employee and customer retention.
• Used operating system PestPac and Microsoft Excel to help daily planning and future planning.
• Created financial plan prior to the start of each year based on many different metrics.
• Helped make P&L, statement of cash flows, and balance sheet for current year and the exceeding year.
• Presented each financial plan and result at each quarterly board
• Developed the marketing strategy for the company and subsidiaries that included Search Engine Optimization (SEO) to maximize sales leads.
•Integrated acquired customers into the operating system.
• Worked with the CFO to develop an annual budget.
• Engaged and managed relationships with media content providers, including Nexstar Media Group, Entercom (Audacy), and Cumulus Media.
• Oversaw website development and content.
Analytics
Creativity
Collaboration
Flexibility
Goal-Orientation
Leadership