Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Temples

Winchester

Summary

I am an experienced Phlebotomist and Processor with outstanding clinical abilities and a sound capability to manage and to lead others as well.

I am an enthusiastic team player with excellent people skills and a dedicated work ethic evidenced by my 25 plus years of continuous service in the health care industry. My expertise and professional proficiency makes me a valuable asset to my coworkers, my employer and to the clients who rely on us to provide the absolute best care.

Overview

18
18
years of professional experience

Work History

Processor

Compass Laboratory Services
12.2019 - Current
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
  • Managed multiple priorities simultaneously, maintaining organization even during peak periods.
  • Improved client satisfaction by ensuring timely and accurate processing of requests.

Phlebotomist

Associated Pathologists
10.2015 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Port Manager/Phlebotomy Supervisor

American Esoteric Laboratories
09.2006 - 10.2015


  • I provided guidance and leadership to all members of my team to ensure adherence to established procedures and standards while developing and maintaining long-term productive relationships with our customers
  • Fostered strong partnerships with local community organizations through outreach initiatives that promoted awareness of the port''s economic contributions to the region.
  • Ensured the seamless integration of new staff members through comprehensive onboarding and training programs, promoting a culture of continuous learning.
  • Oversaw the implementation of new technologies to streamline administrative processes and improve data management capabilities in the port environment.
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Communicated with customer service and sales teams to improve productivity and service ratings.



Education

High School -

Tullahoma High School
Tullahoma, TN

Associate of Applied Science - LPN

Tennessee College Of Applied Technology
Winchester, TN
12-2024

Skills

  • Customer Service Management
  • Lab safety protocols
  • Blood collection techniques
  • HIPAA compliance
  • Patient confidentiality
  • Quality control guidelines
  • Medical records maintenance
  • Medical terminology
  • Staff management
  • Paperwork processing
  • Quality assurance
  • Communication
  • Multitasking Abilities
  • Workload management

Timeline

Processor

Compass Laboratory Services
12.2019 - Current

Phlebotomist

Associated Pathologists
10.2015 - Current

Port Manager/Phlebotomy Supervisor

American Esoteric Laboratories
09.2006 - 10.2015

High School -

Tullahoma High School

Associate of Applied Science - LPN

Tennessee College Of Applied Technology
Ashley Temples