JOHNSON T

▪Performed comprehensive KYC/CDD analysis of individual customer profiles of Wells Fargo, including document

verification, source of wealth/funds assessment, and risk classification.

▪Conducted in-depth research for CDD and EDD analysis using internal and external sources to assess customer risk

profiles and identify potential suspicious activity.

▪Escalated high-risk findings and potential red flags to the designated escalation team for further investigation.

▪Prepared and filed Suspicious Activity Reports (SARs) detailing identified suspicious activity and potential predicate

offenses.

▪Updating the customer databases with relevant new information provided.

▪Conducted classroom training, induction and L & D for new hires and various improvement sessions in attaining their

career growth.

▪Balanced customer service with sound judgment, ensuring client satisfaction while adhering to regulations.

▪Analyzed trends in problem occurrence, investigated root causes, and implemented solutions to minimize re-occurrence.

▪Contributed to the development of the team's knowledge, competence, and skills through mentorship and guidance.

▪Without the direct reporting organized the team around 40 and maintained their performance data for year end discussion.

• Adjustments it is a process where customer or bank will be adjusted (credited / debited) depending upon the nature of error occurred during processing the check.

• Errors can be different types like Posted Twice error, encoding error, MICR line mismatch, SVPCO, FISERV, Endpoint, SDS.

• The role of team member is to identify which type of error has occurred and will charge the bank or customer accordingly.

• Understanding & explaining the basic requirement of the Client to the team with regards to the process by regularly interacting with the Client calls.

• Analyzing the data of the case to determine from which end the fraudulent transaction occurred by using the application hogan , cstar, oib etc.. And charging back them for the error caused.

• Check customer account to verify whether he has sufficient balance or not while adjusting, Analyze the data given and will charge (debiting / crediting) the customer or bank with the help of work flow procedures accordingly through exchanges like NCHA, SVPCO, FISERV, Endpoint, SDS.• Got Championship award for the Performance and Quality achievement of continuous three months under three work directors in five times.

• Part of Quality Team to evaluate the cases processed by team members,Analyzing the Quality Assurance Reports of the Team and preparing Root cause analysis.Given time management ideas to the new tm’s.

• Analyzing financial statements of US companies, Analyzing detailed Balance Sheet, Income Statement, Cash Flow Statement and Statement of Shareholders Equity. Capturing each details pertaining to financial of the company according to US GAAP standard with SEC Compliance

• Mapping financial data and disclosures quarterly and annually , Complete projects on-time with high quality, Reviewing work order and checking the requests of the same to avoid any errors

• Communicating any new updates in the process and making the team members to understand the update and implement immediately

• Good knowledge in filing due dates of different filer categorized companies and different types of forms

• Attending the comments given by online Reviewer's guide by the client and suggesting the changes, Good knowledge in technical and interpretative skills in GAAP standards, XBRL filings, EFM Rules and regulations

• Delivering all the required files to the client like Instance document, Reviewer's guide and Validation reports with the deliverable mails