Jon Talley
Cleveland
Summary
Talented and accomplished IT professional, with a vast background in server virtualization, backup and disaster recovery, project management, and managed services. Proven ability to direct technical staff, coordinate resources, manage simultaneous programs and projects including acquisitions and mergers of financial institutions. Proficient in systems efficiency and availability via virtualization and disaster planning while also reducing operational expense through systems consolidation. Possesses necessary knowledge and ability to lead pre-sales engineering efforts and post-sales implementation. Professional leader with executive experience ready to drive impactful change.
Overview
13
13
years of professional experience
Work History
Vice President, Senior I.T. Manager
Millennium Bank
Ooltewah, TN
08.2020 - Current
- Managed implementation and maintenance of the Financial Institutions domain network, to include virtual environment, data storage, security and all I.T. processes.
- Oversaw the enhancement of innovative banking solutions, improving operational efficiency across departments.
- Mentored junior staff, fostering a culture of continuous improvement and professional development.
- Analyzed market trends to inform product development and competitive positioning strategies.
Network Engineer
WrightCore, Inc.
Franklin, TN
04.2017 - 08.2020
- Designed and implemented network solutions to enhance system performance and reliability.
- Conducted network assessments and troubleshooting to resolve connectivity issues efficiently.
- Managed configuration and deployment of routers, switches, and firewalls across multiple sites.
- Collaborated with cross-functional teams to integrate network infrastructure with business applications.
Help Desk Manager
Keystone Solutions, LLC
Cleveland, TN
09.2012 - 04.2017
- Led help desk team, enhancing customer support operations and response times.
- Implemented ITIL best practices, improving incident management processes and service delivery quality.
- Developed training programs for staff, increasing technical knowledge and improving problem-solving abilities.
- Analyzed support ticket trends, identifying areas for process improvement and resource allocation.
Education
Associate of Science - Computer Science
Chattanooga State Community College
Chattanooga, TNSkills
- Team leadership
- Complex Problem-solving
- Strategic planning
- Operations management
- Decision-making
- Critical thinking
- Virtualization, Switching/Routing, Networking, Data Storage, Active Directory, VMWare
- MANY more job specific skills may be discussed as needed
Timeline
Vice President, Senior I.T. Manager
Millennium Bank
08.2020 - Current
Network Engineer
WrightCore, Inc.
04.2017 - 08.2020
Help Desk Manager
Keystone Solutions, LLC
09.2012 - 04.2017
Associate of Science - Computer Science
Chattanooga State Community College