Jonathan Delgado
Knoxville
Summary
Dynamic Assistant General Manager at Majestic Restaurants, skilled in team building and operational improvement. Successfully enhanced customer service standards and developed effective training materials, fostering a collaborative environment. Proficient in inventory management, ensuring optimal supply levels while resolving customer complaints with professionalism and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Majestic Restaurants
Knoxville
01.2024 - Current
- Assisted in daily operations and administrative tasks within the management team.
- Coordinated staff schedules to ensure optimal coverage and support.
- Helped develop training materials for new employees and ongoing education.
- Supported inventory management by tracking supplies and placing orders.
- Communicated with team members to foster a collaborative working environment.
- Participated in meetings to discuss operational improvements and strategies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Performed administrative tasks such as filing paperwork, preparing documents.
Education
High School Diploma -
Seymour High School
Seymour, TN05-2023
Skills
- Team building
- Employee training
- Customer service
- Inventory management
- Operational improvement
- Strategic planning
Certification
- ServeSafe Manager
Languages
English
Native/ Bilingual
Referral
- I have the executive chef of the company to refer!
Timeline
Assistant General Manager
Majestic Restaurants
01.2024 - Current
High School Diploma -
Seymour High School