Summary
Overview
Work History
Education
Skills
Certification
Languages
Referral
Timeline
Generic

Jonathan Delgado

Knoxville

Summary

Dynamic Assistant General Manager at Majestic Restaurants, skilled in team building and operational improvement. Successfully enhanced customer service standards and developed effective training materials, fostering a collaborative environment. Proficient in inventory management, ensuring optimal supply levels while resolving customer complaints with professionalism and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Majestic Restaurants
Knoxville
01.2024 - Current
  • Assisted in daily operations and administrative tasks within the management team.
  • Coordinated staff schedules to ensure optimal coverage and support.
  • Helped develop training materials for new employees and ongoing education.
  • Supported inventory management by tracking supplies and placing orders.
  • Communicated with team members to foster a collaborative working environment.
  • Participated in meetings to discuss operational improvements and strategies.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Ensured that customer service standards were met or exceeded at all times.
  • Performed administrative tasks such as filing paperwork, preparing documents.

Education

High School Diploma -

Seymour High School
Seymour, TN
05-2023

Skills

  • Team building
  • Employee training
  • Customer service
  • Inventory management
  • Operational improvement
  • Strategic planning

Certification

  • ServeSafe Manager

Languages

English
Native/ Bilingual

Referral

  • I have the executive chef of the company to refer!

Timeline

Assistant General Manager

Majestic Restaurants
01.2024 - Current

High School Diploma -

Seymour High School

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Jonathan Delgado