Jonathon Marquez
Wingstop Restaurant
Murfreesboro
10
years of professional experience
Results-driven operations leader with a strong background in warehouse and retail management. Expertise in training staff, coordinating schedules, and ensuring compliance with safety regulations to boost team performance and customer satisfaction.
Work History
Truck Unloader
1 Month- Operated pallet jacks and forklifts for efficient unloading of goods.
- Sorted and organized merchandise for optimal warehouse flow.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to meet daily unloading targets.
- Inspected incoming shipments for damage or discrepancies.
- Assisted in training new staff on unloading procedures and equipment use.
Assistant Manager
2 Months- Assisted in daily operations, ensuring compliance with health and safety regulations.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Trained new employees on food preparation and customer service standards.
- Monitored inventory levels, placing orders to maintain stock availability.
- Developed training materials to streamline onboarding for new hires.
- Led team meetings to discuss performance goals and operational challenges.
- Evaluated employee performance, providing feedback for professional development initiatives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
General Manager
1 Year 8 Months- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for staff to enhance service quality.
- Managed inventory levels, optimizing supply chain processes for cost efficiency.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
Ramp Supervisor
7 Years 7 Months- Supervised ramp operations, ensuring timely aircraft arrivals and departures.
- Coordinated ground crew activities to optimize turnaround times and enhance efficiency.
- Implemented safety protocols to maintain compliance with industry regulations and standards.
- Trained new employees on equipment operation and safety procedures for ramp activities.
Education
High School Diploma
Skills
Truck unloading
Warehouse safety procedures
Adaptable to change
Truck loading
Pallet jack operation
Workplace cleanliness
Proper lifting techniques
Sorting and stacking
Heavy lifting proficiency
Safety protocols
Workplace safety
Packaging equipment
Strong math skills
Reading comprehension
Excellent mathematical skills
Timeline
Truck Unloader
Randstad
08.2026 - CurrentRead More
Assistant Manager
Wingstop Restaurant
07.2026 - CurrentRead More
General Manager
Wingstop Restaurant
11.2024 - 07.2026Read More
Ramp Supervisor
Southwest Airlines
05.2016 - 12.2023Read More
Altus Charter School
High School Diploma
Read More