Dedicated financial aid advisor with strong communication skills and a focus on student support. Experience in processing loan requests and evaluating financial needs, contributing to improved student experiences and successful funding outcomes.
Overview
4
4
years of professional experience
Work History
Financial Aid Advisor
Fortis Institute
Nashville
06.2024 - Current
Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
Provided one-on-one counseling to students regarding financial aid program options and requirements.
Processed requests for additional funding; evaluated extenuating circumstances to determine need-based awards or adjustments in existing awards.
Monitored changes in legislation that may affect the availability or distribution of funds.
Loan Processor
F.H.Cann
10.2022 - 06.2024
Provided exceptional customer service throughout the loan process.
Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
Adhered strictly to company policies when completing tasks associated with loan processing duties.
Payroll Specialist
Paychex Inc
Nashville
04.2022 - 10.2022
Managed payroll processing for diverse client accounts using Paychex software.
Ensured compliance with federal and state payroll regulations and reporting requirements.
Collaborated with clients to resolve payroll discrepancies and answer inquiries effectively.