Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonelle Christopher

Nashville

Summary

Dedicated financial aid advisor with strong communication skills and a focus on student support. Experience in processing loan requests and evaluating financial needs, contributing to improved student experiences and successful funding outcomes.

Overview

4
4
years of professional experience

Work History

Financial Aid Advisor

Fortis Institute
Nashville
06.2024 - Current
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Processed requests for additional funding; evaluated extenuating circumstances to determine need-based awards or adjustments in existing awards.
  • Monitored changes in legislation that may affect the availability or distribution of funds.

Loan Processor

F.H.Cann
10.2022 - 06.2024
  • Provided exceptional customer service throughout the loan process.
  • Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
  • Adhered strictly to company policies when completing tasks associated with loan processing duties.

Payroll Specialist

Paychex Inc
Nashville
04.2022 - 10.2022
  • Managed payroll processing for diverse client accounts using Paychex software.
  • Ensured compliance with federal and state payroll regulations and reporting requirements.
  • Collaborated with clients to resolve payroll discrepancies and answer inquiries effectively.

Education

Associate of Arts - General Studies

Georgia Military College
Milledgeville, GA
05-2018

Bachelor of Arts - Political Science

Fisk University
Nashville, TN

Skills

  • Process improvement
  • Effective communication
  • Attention to detail
  • Financial planning
  • Student support
  • Microsoft office

Timeline

Financial Aid Advisor

Fortis Institute
06.2024 - Current

Loan Processor

F.H.Cann
10.2022 - 06.2024

Payroll Specialist

Paychex Inc
04.2022 - 10.2022

Associate of Arts - General Studies

Georgia Military College

Bachelor of Arts - Political Science

Fisk University
Jonelle Christopher