Jordan Barber
Mount Juliet
Summary
Determined professional offering 8 years of parts/production and service expertise in automotive industry.
Resourceful team player and fast learner looking to plant my flag in a new state and grow with a company.
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Overview
11
11
years of professional experience
Work History
Parts Manager
Crash Champions
07.2025 - Current
- Oversaw parts inventory management, ensuring optimal stock levels and availability for operations.
- Streamlined procurement processes, reducing lead times and enhancing supplier relationships.
- Implemented effective training programs for staff on parts handling and inventory systems.
- Analyzed parts usage data to forecast demand and adjust purchasing strategies accordingly.
- Developed and maintained strong vendor partnerships to secure competitive pricing and quality products.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
Service Advisor
Crash Champions
01.2023 - 07.2025
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Coordinated service appointments to optimize workflow and minimize customer wait times.
- Assisted technicians by communicating customer needs and ensuring accurate service documentation.
- Developed strong relationships with clients, fostering trust and promoting repeat business.
Production Manager
Gerber Collision
02.2019 - 01.2023
- Interacted professionally with customers & co-workers , which helped develop articulate communication and active listening skills.
- Customer Service over the counter and over the phone
- Checking in the daily stock order
- Stocking the stock order
- Shipping and receiving
- Body shop and local mechanic shop orders via phone / collision link
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Estimated labor requirements to support anticipated workload.
- Prepared and maintained production reports and personnel records.
- Reviewed work for quality and compliance with company standards and design specifications.
- Sourced materials to keep up with production goals and meet customer demands.
Parts Specialist
Honda Of Murfreesboro
02.2016 - 02.2019
- Collect data from recently painted cars off of the assembly line
- Check on line progress to make sure production goals are being met
- Send data out to be processed to our main facility.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Served customers in-store and by telephone to answer questions and place orders.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Ordered parts from various distributors to fulfill demands.
Commercial Parts Pro
Advance Auto Parts Inc
05.2014 - 02.2016
- Coordinated with team to determine best use of drivers according to load type and planned routes.
- Over the phone/ walk-in customer from local shops to order parts
- Visit local shops to check on status of business/ make sure of any needs to be fulfilled.
Education
High School Diploma -
Riverdale High School
2006
Skills
- Excellent communication
- Time management skills
- Quick learner
- Product ordering
- Operations management
- CCC ONE
- OBSTRAX
- PARTS TRADER
- ADP computer Systems
- Shipping & Receiving
- Vendor Management
- Leadership
- Customer Service
- Goals and Performance
- Employee Terminations
- Ordering parts
- Inventory management
- Customer service
- Stock management
- Returns processing
- Client relations
Timeline
Parts Manager
Crash Champions
07.2025 - Current
Service Advisor
Crash Champions
01.2023 - 07.2025
Production Manager
Gerber Collision
02.2019 - 01.2023
Parts Specialist
Honda Of Murfreesboro
02.2016 - 02.2019
Commercial Parts Pro
Advance Auto Parts Inc
05.2014 - 02.2016
High School Diploma -
Riverdale High School