Jordan Bouyoucas
Dandridge
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an intern position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Hospitality Team Member
The Dollywood Company
05.2021 - Current
- Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Identified opportunities for upselling additional services or merchandise during guest interactions leading to increased revenue generation.
- Trained new staff members in customer service techniques and day to day operations.
- Developed and maintained positive relationships with guests for satisfaction.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Kept accounts in balance and ran daily reports to verify totals.
- Enforced policies and procedures to increase efficiency.
- Handled guest inquiries professionally, providing accurate information about amenities and services.
- Facilitated efficient communication between various departments through regular meetings and updates, fostering teamwork among staff members.
- Managed reservations effectively, reducing overbooking incidents and optimizing occupancy rates.
Education
Bachelor of Science - Electrical Engineering
The University of Tennessee - Knoxville
Knoxville, TN05.2026
Associate of Science -
Walters State Community College
Morristown, TN05.2022
Skills
- POS Systems
- Problem-solving skills
- Time Management
- Computer Skills
- Transaction Processing
- Phone and Email Etiquette
- Reliability and punctuality
- Initiative and Self-Motivation
- Guest Relations
- Professional Appearance
- Cash handling proficiency
Society of Women Engineers Member
I am a member of my local Society of Women Engineers (SWE) chapter at University of Tennessee Knoxville and am also a national member. I have been a member since 2024.
Institute of Electrical and Electronics Engineers Society Member
I am a member of my local chapter of the Institute of Electrical and Electronics Engineers (IEEE) and a national member. I have been a member since 2024.
Systers Society Member
I am a member of the Systers organization at University of Tennessee at Knoxville. This organization is meant to help students majoring in electrical engineering, computer science and computer engineering gain knowledge of their fields and build a support network to help foster exciting careers.
Timeline
Hospitality Team Member
The Dollywood Company
05.2021 - Current
Bachelor of Science - Electrical Engineering
The University of Tennessee - Knoxville
Associate of Science -
Walters State Community College
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