Jordan Campbell
Memphis,TN
Summary
Service-focused Transportation Manager with superb background in logistics management. Highly skilled at efficiency management, cost reduction and performance maximization. Dedicated to continuous productivity improvements through training as well as timely and efficient transportation operations. Stellar problem-solving and critical thinking skills.
Overview
14
14
years of professional experience
Work History
Transportation Operations Manager
Amazon.Inc
02.2024 - Current
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Oversaw team of 75 drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Developed criteria and application instructions for federal and state public transportation programs.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced operational risks while organizing data to forecast performance trends.
Site Procurement Manager
Amazon.Inc
08.2023 - 02.2024
- Developed and maintained relationships with 20 key suppliers for smooth communication and to meet required expectations.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Created and maintained portfolio of qualified vendors to expand options.
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Facilitated resolution of vendor disputes and discrepancies.
- Generated reports on purchasing activities to support management decisions.
Transportation Area Manager
Amazon.com Services LLC
04.2022 - 08.2023
- Manage and develop a transportation team, conducting performance reviews and leading team meetings
- Collaborate with Regional Transportation Managers to optimize network costs and improve service
- Partner with Transportation Sourcing Manager to drive metrics and provide carrier performance feedback
- Leverage SLAs with carriers/logistics providers through daily management and process improvements
- Streamlined operational processes which increased the team performance by 35%, which assist on delivering on the customer promise.
Field Transportation Lead
Amazon.com Services LLC
03.2020 - 04.2022
- Provided leadership for the yard team, including coaching and development sessions
- Managed yard capacity below 85% and facilitated communication between teams
- Utilized shipping software to track packages and troubleshoot issues
- Ensured safety measures were implemented at the docks and trailers
Safety SIMS Admin
Zachry
03.2018 - 12.2018
- Monitor and maintain a report of systems audits for review status
- Maintain necessary records of documents to be included in data books and manuals
- Scan documents
- Coordinate review and approval of data input in the system
- Maintain filing/current folders with the latest documents
- Maintain complete revision history of each document process throughout the project
Project Management
JV Driver
05.2016 - 04.2017
- Developed and executed comprehensive project plans, defining objectives, scope, timelines, and resource allocation
- Built and managed multidisciplinary project teams, assigning tasks and coordinating activities for efficient project execution
- Created and managed project budgets, monitored expenditures, and implemented cost control measures, resulting in optimized financial performance
- Identified and assessed project risks, developed mitigation strategies, and implemented risk management plans to minimize disruptions
- Oversaw procurement processes, negotiated contracts with suppliers and vendors, and managed contractor relationships throughout the project lifecycle
- Facilitated effective communication among project stakeholders, ensuring alignment and addressing concerns
- Ensured compliance with health, safety, and environmental (HSE) regulations and industry standards, implementing safety protocols and promoting a culture of safety
- Implemented quality control measures, conducted inspections, and ensured adherence to project specifications and industry standards
- Tracked project progress, monitored key performance indicators, prepared regular progress reports, and provided updates to stakeholders
- Identified and resolved project-related issues, made timely decisions, and adapted strategies to overcome challenges and ensure project success
Dangerous Goods Agent
FedEx
09.2013 - 04.2016
- Ensure dangerous goods shipment is properly loaded, secured, and palletized on outbound aircraft/trucks in accordance with FAA and FedEx standard policies and procedures
- Maintain current knowledge of dangerous goods with regard to proper certification, marking, labeling, and packaging
- Ensure dangerous goods paperwork is accurate, complete, and timely, including proper distribution to all necessary parties
Front-End Supervisor
Kroger
02.2013 - 02.2016
- Emphasize customer satisfaction while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion and safety
- Maintain the store's accounting records, cash on hand, and integrity of transactions
- Assist management by being a dependable employee and assuming supervisory roles when needed
- Train employees on customer service policies, conflict resolution, daily operating procedures, and services offered
Team Coordinator
FedEx
03.2011 - 09.2013
- Comply with handling of regulated materials for shipments including proper separation, palletizing, loading, and storage
- Direct the workflow of warehouse employees
- Post weights and shipping charges for final shipments as well as keep records for shipped merchandise
Education
No Degree - Information Technology
University of Memphis
Memphis, TN12.2025
Skills
- Attention to detail
- Transportation
- Supply chain management
- Team building
- Mentoring
- Training
- Decision-making
- Problem-solving
- Analytical skills
- Transportation management systems
- Organizational skills
- Crisis management
- Global logistics
- Retail distribution
- Microsoft Office
- Adobe
- Project Management
- Fleet management
- Performance maximization
- Warehouse operations
- Budget control
Accomplishments
- Achieved 100% third party removal through effectively helping with operational support to ensure customer promise, generating a cost savings of 2.5 million
Timeline
Transportation Operations Manager
Amazon.Inc
02.2024 - Current
Site Procurement Manager
Amazon.Inc
08.2023 - 02.2024
Transportation Area Manager
Amazon.com Services LLC
04.2022 - 08.2023
Field Transportation Lead
Amazon.com Services LLC
03.2020 - 04.2022
Safety SIMS Admin
Zachry
03.2018 - 12.2018
Project Management
JV Driver
05.2016 - 04.2017
Dangerous Goods Agent
FedEx
09.2013 - 04.2016
Front-End Supervisor
Kroger
02.2013 - 02.2016
Team Coordinator
FedEx
03.2011 - 09.2013
No Degree - Information Technology
University of Memphis
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