Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Davis

Erwin

Summary

Dynamic sales associate with a proven track record at Harbor Freight Tools, excelling in customer service and cash register operations. Recognized for boosting customer satisfaction and loyalty through exceptional engagement and problem-solving skills. Adept at multi-tasking and maintaining organized environments, ensuring optimal store readiness and enhancing overall shopping experiences.


Construction professional prepared for demanding roles in industry. Proven track record of successfully completing projects on time and within safety guidelines. Reliable team player, adaptable to changing needs, and committed to collaboration and results. Expertise in equipment operation and blueprint reading.


Reliable construction professional with hands-on experience in various building projects. Skilled in operating machinery, handling tools, and following blueprints to ensure quality work. Strong focus on team collaboration and achieving project goals. Known for dependability, strong work ethic, and commitment to safety standards.

Overview

6
6
years of professional experience

Work History

Sales Associate

Harbor Freight Tools
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Construction Worker

Becker Home Improvement
01.2022 - 10.2023
  • Utilized hammers, Power Tools, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Operated power equipment to move materials and promote job efficiency.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
  • Utilized advanced tools and machinery to expedite construction processes, meeting tight deadlines.
  • Managed inventory of construction materials, minimizing waste and reducing costs.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Installed drywall, siding and other structural components.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Helped with erecting scaffolding and ladders.
  • Operated forklifts and boom lifts to complete various tasks.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.

Overnight Stocker

Home Depot
01.2020 - 10.2020
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.
  • Inspected inventory to identify shortages and maintain consistent inventory.

Education

Unicoi County High School
Erwin, TN

Northeast State Community College
Blountville, TN

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Outgoing personality
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • POS system operation
  • Cleaning techniques
  • Guest relations

Timeline

Sales Associate

Harbor Freight Tools
10.2023 - Current

Construction Worker

Becker Home Improvement
01.2022 - 10.2023

Overnight Stocker

Home Depot
01.2020 - 10.2020

Unicoi County High School

Northeast State Community College

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