Jordan Edwards
Powell
Summary
Dynamic and detail-oriented professional with experience at FedEx Ground, excelling in package handling and safety compliance. Proven ability to enhance operational efficiency through teamwork and problem-solving. Skilled in package scanning and maintaining a clean work environment, consistently achieving high accuracy in tracking and reducing lost packages.
Overview
9
9
years of professional experience
Work History
Package Handler
Fed Ex Ground
02.2025 - Current
- Operated material handling equipment to efficiently move packages within the warehouse.
- Sorted and organized incoming packages based on size and destination for optimal workflow.
- Maintained cleanliness and organization of work area to ensure safety standards were met.
- Collaborated with team members to improve package processing efficiency during peak hours.
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Package Handler
UPS
08.2022 - 01.2025
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
- Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Sorted and organized incoming packages based on size and destination for optimal workflow.
- Maintained cleanliness and organization of work area to ensure safety standards were met.
BOH Trainer
Chick-fil-A
06.2019 - 07.2022
- Developed and implemented training programs for back-of-house staff to enhance operational efficiency.
- Collaborated with management to identify skill gaps and tailored training modules accordingly.
- Mentored new trainers, ensuring consistency in training delivery and adherence to company standards.
- Conducted regular assessments of team performance to drive continuous improvement initiatives.
- Streamlined onboarding processes, reducing the time required for new hires to achieve proficiency.
- Evaluated training effectiveness through feedback sessions, adjusting curricula as needed for optimal results.
- Boosted staff morale through effective communication, recognition, and constructive feedback during training sessions.
Crew Member
McDonald's
08.2016 - 05.2019
- Delivered exceptional customer service, enhancing overall guest experience and satisfaction.
- Operated kitchen equipment efficiently, adhering to safety and quality standards consistently.
- Collaborated with team members to maintain cleanliness and organization of workspaces.
- Trained new crew members on operational procedures and customer interaction techniques.
Education
Business Administration
Clinton High School
Clinton, TN05-2015
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Workplace cleanliness
- Package scanning
- Package loading
- Willing to learn
- Problem-solving
- Attention to detail
- Safety precautions
- Critical thinking
- Decision-making
Timeline
Package Handler
Fed Ex Ground
02.2025 - Current
Package Handler
UPS
08.2022 - 01.2025
BOH Trainer
Chick-fil-A
06.2019 - 07.2022
Crew Member
McDonald's
08.2016 - 05.2019
Business Administration
Clinton High School
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