Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Hanna

Mount Juliet

Summary

Experienced problem-solver, conflict manager, and team player with 5 years of progressive experience in customer service, project management, residential, and commercial construction. Excited to bring expertise to a challenging new role. A logical and hardworking professional with a proven track record in examining requirements and plans to create proposals. Motivated by providing precise estimates through clear understanding of project objectives, defining scopes, and determining schedules. Experienced in adhering to client feedback and revising estimate information to suit customer preferences.

Overview

5
5
years of professional experience

Work History

Senior Estimator

INTEX
01.2019 - 01.2022

After learning all sides of construction, I then transitioned into an estimator position. I was then promoted within the company to senior within the same year.

  • Advised clients on various design options while considering cost implications, helping them make informed decisions about project scope and budget.
  • Consistently met or exceeded company profit margin goals through meticulous attention to detail during the estimating process.
  • Enhanced collaboration with subcontractors, leading to improved relationships and more accurate bids.
  • Developed estimates and takeoffs while drafting detailed proposals.
  • Increased project accuracy by diligently reviewing blueprints, specifications, and proposals.
  • Earned recognition as a top-performing Senior Estimator due to consistently high-quality work and successful project outcomes.
  • Mentored junior estimators, contributing to their professional growth and development within the company.
  • Created comprehensive project schedules, ensuring timely completion of all phases of construction work.
  • Presented clear and concise estimates to clients, fostering trust and confidence in our services.
  • Conducted thorough site visits prior to drafting estimates, ensuring accurate assessments of project requirements and potential challenges.

Senior Project Coordinator/Commercial Coordinator

Dominion Siding
04.2017 - 01.2019

In one year, I was able to learn construction from the ground up and earn my senior position. A month later after receiving my new role, I was then assigned another responsibility of becoming our commercial coordinator for the company. I made it a point to cross train myself in every position in the company so that I could be the most Valuable and efficient employee possible.

  • Managed all administrative and logistical functions for my project managers jobs.
  • Facilitated communication between departments to enhance project success.
  • Authored detailed reports outlining material and builder information.
  • Trained, coached and mentored staff to ensure smooth adoption of new programs.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as the key advocate for various personnel issues.
  • Collaborated with the company owner to ensure that our projects were meeting daily and monthly projections and forecasts.
  • Built loyal account base and long-term business relationships with my vendor accounts.
  • Work closely with estimators/HR/AR/AP
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Oversaw up to 50 projects at a time, per week, without sacrificing standards.

Service Coordinator

Siemens Industry Inc
5 2015 - 2 2017
  • Coordinated work between multiple departments.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and contract analysis.
  • Visited many customer sites with technicians.
  • Supported all of Tennessee and over saw 28 technicians.
  • I oversaw all of the company contracts including tracking contract performances and contract bookings.
  • Performed all of the company invoicing and dispatching for the state of Tennessee.
  • Billings for the company in the amounts of $300,000.00 plus monthly.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provided quotes for jobs and material to customers.
  • Helped Sales Associates track their margins on quotes.

Education

Cosmetologist - Cosmetology

Paul Mitchell The School Murfreesboro
2013

High School Diploma - undefined

Wilson Central HS
2012

Skills

  • Exceptional communication skills
  • Very driven and adaptable to change
  • Outgoing and positive personality
  • Accurate and detailed
  • Dedicated team player
  • Proficient in SAP, Quickbooks, Quickbase, Buildertrend, FTQ360, Microsoft Word, Excel and Outlook
  • Advanced clerical Knowledge
  • Schedule management
  • Effective leader
  • Business development
  • Deadline-oriented
  • Consistently meet goals
  • Efficient multi-tasker

Timeline

Senior Estimator

INTEX
01.2019 - 01.2022

Senior Project Coordinator/Commercial Coordinator

Dominion Siding
04.2017 - 01.2019

Service Coordinator

Siemens Industry Inc
5 2015 - 2 2017

Cosmetologist - Cosmetology

Paul Mitchell The School Murfreesboro

High School Diploma - undefined

Wilson Central HS
Jordan Hanna