Jordan Jones
Murfreesboro
Summary
Dynamic Clinic Director and Physical Therapist with a proven track record at Results Physiotherapy, enhancing operational efficiency and patient care quality. Certified in Orthopedic Manual Therapy and adept in team leadership, I have successfully promoted team members and improved patient satisfaction through innovative care strategies and effective communication. Committed to helping patients manage pain. Skillful in monitoring results and prescribing exercises for long-term health.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinic Director
Results Physiotherapy
10.2019 - Current
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Budgeted for resources to control expenditure and maximize profits.
- Hired, trained and supervised employees to maintain team of high performers.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Created and implemented policies to improve operational efficiency and patient care quality.
Physical Therapist
Results Physiotherapy
06.2017 - 10.2019
- Supervised clinical students, certified and licensed assistants, technicians, and volunteers.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Conducted clinical assessment and evaluation to determine patient needs.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
Education
Doctor of Physical Therapy - Physical Therapy
University of Evansville
Evansville05-2017
Skills
- Operations management
- Patient care coordination
- Marketing
- Clinical management
Accomplishments
- Supervised team of 15 staff members.
- Led team to achieving clinic of the quarter twice for company and 3 times for region
- Created leadership development program to assist with preparing future clinic directors
- Worked as new hire mentor
Certification
- Certified Orthopedic Manual Therapist
- Certified Trigger Point Dry Needling Level 2
- Orthopedic Pelvic Floor Therapist
- Vestibular Therapist
Timeline
Clinic Director
Results Physiotherapy
10.2019 - Current
Physical Therapist
Results Physiotherapy
06.2017 - 10.2019
Doctor of Physical Therapy - Physical Therapy
University of Evansville
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