Jordan Pieratt
Murfreesboro
Summary
Dedicated and highly skilled Medical Assistant with over 5 years of experience in a busy medical office setting. Proficient in both administrative tasks, such as scheduling appointments and managing medical records, as well as clinical duties like taking patient vitals and assisting with minor procedures. Possess strong communication and interpersonal skills, able to effectively interact with patients, doctors, and other healthcare professionals. Detail-oriented and organized with a strong commitment to providing high-quality patient care and support.
Overview
14
14
years of professional experience
Work History
Nursing Assistant
Department of Veterans Affairs
Murfreesboro
10.2025 - Current
- Provided compassionate care to veterans by assisting with daily living activities, ensuring comfort and dignity.
- Monitored patient conditions and reported significant changes to nursing staff to facilitate timely interventions.
- Maintained a clean and safe environment for patients by adhering to infection control protocols and sanitation standards.
- Familiar with and have knowledge with CPRS, CTM, HSRM, Refdoc. Able to locate orders and consult notes in CPRS
- Stayed UTD with all TMS training
- Helping Veterans in situations that causes them to be upset, or having to deescalate when an issues arises.
- Proficient in using VISTA
- Locating consults or orders by their ID number or referral numbers
Medical Assistant
Tennessee Medicine & Pediatrics
Smyrna
07.2019 - 10.2025
- Assisted healthcare providers with patient examinations and procedures, ensuring a smooth and efficient workflow in a fast-paced medical setting.
- Administered medications and injections as directed, maintaining accurate records and adhering to all safety protocols and guidelines.
- Managed patient intake process, including vital signs, medical history documentation, and scheduling appointments to promote optimal patient care coordination.
- Provided exceptional patient care and support, addressing patient concerns and inquiries with professionalism and empathy to ensure a positive healthcare experience.
- Assisted front desk staff with scheduling patients, answering phones, placing referrals, faxing lab orders and prescriptions.
- Assisted front desk staff with canceling appointments.
- Excellent at problem-solving, working independently with little or no help from supervisors or managers
- Extremely comfortable using Adobe, Microsoft Word and Excel
CNA
Smyrna Care Center
Smyrna
10.2018 - 10.2025
- Assisted patients with daily activities, including bathing, dressing, and feeding, while providing a compassionate and caring approach.
- Monitored and recorded vital signs, such as blood pressure and temperature, to ensure patients' well-being and report any changes to healthcare team.
- Provided emotional support to patients and their families, fostering a comfortable and trusting environment during times of illness or recovery.
Payroll
Loews Hotels & Resorts
Nashville
02.2015 - 10.2018
- Processed bi-weekly payroll for over 500 employees accurately and on time.
- Managed employee benefits administration, including health insurance and retirement plans.
- Conducted audits to ensure compliance with federal and state payroll laws and regulations.
- Resolved payroll discrepancies and inquiries promptly and efficiently.
Store Manager
Claires
Colonial Heights
08.2011 - 04.2014
- Led a team of 15+ employees to achieve and exceed sales targets consistently.
- Conducted performance evaluations, provided coaching, and facilitated training programs for staff development.
Education
Medical Assistant, Phlebotomist -
Allied Health Careers
Murfreesboro, TNNursing Assistant License -
NHC Dickson
02.2015 - 02.2015
Skills
- Proficient in Microsoft Word
- Patient care
- Problem solving
- Communication
- CPRS navigation
- Patient care coordination
- Clinical workflow management
- Time management
- Client documentation
- Quality assurance
Websites
Timeline
Nursing Assistant
Department of Veterans Affairs
10.2025 - Current
Medical Assistant
Tennessee Medicine & Pediatrics
07.2019 - 10.2025
CNA
Smyrna Care Center
10.2018 - 10.2025
Nursing Assistant License -
NHC Dickson
02.2015 - 02.2015
Payroll
Loews Hotels & Resorts
02.2015 - 10.2018
Store Manager
Claires
08.2011 - 04.2014
Medical Assistant, Phlebotomist -
Allied Health Careers