Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Williams

Powell,TN

Summary

As a seasoned healthcare professional with extensive experience in corporate environments, I am an accomplished professional looking to transition to role where I can leverage my strategic mindset, adaptability, and hands on approach to drive growth and innovation to an organization.

Overview

10
10
years of professional experience

Work History

Benefits Specialist

TeamHealth
04.2022 - Current
  • Administers and interprets policies related to benefit plans and responds to inquiries regarding policies and procedures
  • Assists with benefits integration of new acquisitions
  • Determines staff eligibility for benefits and assists staff with enrollments, changes, and termination of benefits
  • Assists with auditing and maintaining employee benefits
  • Review provider contracts for compliance in OnBase
  • Managed employee 401k accounts and assisted with investment changes
  • Manage employee invoices
  • Collaborated with executives on the LGBTQ+ committee to discuss ways to encourage employee engagement and education.

Accounts Receivable Specialist

UT Medical Center
12.2020 - 01.2022
  • Recovered $3 million in VA claims and implemented a systematic procedure to guarantee payment
  • Recover and resolves patient accounts with commercial insurance companies
  • Primary contact between patient issues and escalate concerns
  • Analyze claim denial trends and follow procedure to ensure payment.

Administrative Assistant

EmergeOrtho
11.2018 - 01.2020
  • Supported the human resources director
  • Conducted background checks
  • Verified potential employee references
  • Ensured E-verify compliance
  • Facilitated new hire orientation
  • Worked with physicians and attorneys regarding depositions.

Medical Collections Representative

MDS
06.2014 - 01.2018
  • Negotiate payment plans with patients that are tailored to their financial situation
  • Efficiently managed and settled patient accounts resulting in payment from commercial insurance companies.

Education

Bachelor of Arts - Healthcare Administration

South College

Skills

  • Advanced in Microsoft
  • Proficient in Lawson, HCM, TeamTools
  • Deadline driven
  • Analytical
  • Detail orientated
  • Conflict resolution
  • Problem solving
  • Excellent research skills
  • Excellent communication skills
  • Data entry
  • High level customer service
  • Cold calling
  • Medical coding
  • Critical thinking
  • Time management
  • Healthcare Benefits
  • New employee enrollment

Timeline

Benefits Specialist

TeamHealth
04.2022 - Current

Accounts Receivable Specialist

UT Medical Center
12.2020 - 01.2022

Administrative Assistant

EmergeOrtho
11.2018 - 01.2020

Medical Collections Representative

MDS
06.2014 - 01.2018

Bachelor of Arts - Healthcare Administration

South College
Jordan Williams