Jose Romero
Franklin
Summary
I thrive in roles that let me connect with others while improving how teams and customers experience communication. Combining strong communication skills with a data-driven, solution-oriented mindset, I’m confident in my ability to leverage A/B testing, KPI monitoring, and data-backed insights to drive continuous improvement. Additionally, my bilingual background allows me to provide exceptional participant experiences.
Overview
5
5
years of professional experience
Work History
Grill Technician
Music City BBQ Cleaning
05.2025 - Current
- Collaborated with team members to complete projects within designated timelines.
- Followed safety protocols to minimize hazards during pressure washing tasks. Communicate with clients daily to ensure a transparent cleaning service
- Identified opportunities for process improvements, enhancing overall service quality and customer satisfaction.
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
Pressure Washer
Surf Crew Pressure Washing
01.2021 - 05.2025
- Operated high-pressure washers to effectively clean residential and commercial surfaces.
- Prepared work sites by removing debris and obstacles for enhanced safety.
- Applied cleaning solutions and detergents to optimize surface treatment results.
- Conducted routine maintenance on equipment to ensure operational efficiency.
Server
Ruth’s Chris Steakhouse
08.2021 - 05.2023
- Focused on professionalism and strong interpersonal skills to ensure a seamless and memorable dining experience for guests.
- Delivered exceptional dining experiences through attentive service and menu expertise.
- Implemented upselling techniques that contributed to increased guest satisfaction and revenue growth.
Education
Bachelor of Science - Marketing
University of Tennessee at Chattanooga
Chattanooga, TN03.2025
Skills
- Excellent communication skills
- A/B Testing & Experiment Design
- Measuring and Quantifying Test Results
- Panelist/Customer Communication
- KPI Monitoring & Continuous Improvement
- Coordinating Study Updates & Instructions
- Bilingual in English & Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Grill Technician
Music City BBQ Cleaning
05.2025 - Current
Server
Ruth’s Chris Steakhouse
08.2021 - 05.2023
Pressure Washer
Surf Crew Pressure Washing
01.2021 - 05.2025
Bachelor of Science - Marketing
University of Tennessee at Chattanooga