Jose Ruiz
Murfreesboro
Summary
As service industry professional, prepared to excel in high-pressure environments by ensuring seamless operations and timely service. Proven track record in supporting team efforts and enhancing customer satisfaction. Known for reliability, adaptability, and effective communication skills.
Overview
8
8
years of professional experience
Work History
Expo Runner
Trooncc
01.2018 - 07.2024
- Assisted in setup and breakdown of event materials, ensuring smooth operations during expos.
- Delivered supplies and equipment to designated areas, maintaining organization throughout the event.
- Supported team members by fulfilling requests promptly, enhancing overall event efficiency.
- Learned safety protocols for handling materials, prioritizing a secure work environment.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Maintained cleanliness of work areas, contributing to a professional appearance for attendees.
- Adapted quickly to changing tasks and responsibilities as needed during events.
Host
Phelan Family Brands
08.2016 - 01.2017
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation systems, optimizing table turnover and guest flow.
- Coordinated with kitchen staff to ensure timely food service and guest satisfaction.
- Trained new hosts on customer service protocols and operational procedures.
- Monitored dining area for cleanliness and organization, enhancing overall guest experience.
- Handled customer inquiries and complaints effectively, maintaining high service standards.
Education
High School Diploma -
Gulf Coast High School
Naples, FL05-2020
Skills
- Quick learner
- Strong organization
- Cleanliness standards
- Food presentation
- Table bussing
- Server assistance
- Guest relations
- Order accuracy
- Food running
- Event planning
- Room setup and breakdown
- Event setup and breakdown
Accomplishments
- Supervised team of 5 staff members.
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Expo Runner
Trooncc
01.2018 - 07.2024
Host
Phelan Family Brands
08.2016 - 01.2017
High School Diploma -
Gulf Coast High School