JOSEPH BOWMAN
Learning Facilitator
Nashville,TN
Summary
Experienced learning facilitator skilled in creating engaging learning environments and promoting student involvement. Adept at effectively guiding learners through challenging concepts and improving educational achievements. Proficient in curriculum development and classroom management, consistently ensuring a conducive learning atmosphere. Committed to fostering a positive and enriching educational experience for all students.
Overview
23
23
years of professional experience
2002
2002
years of post-secondary education
1
1
Language
Work History
Education Department Chair, Special Education Teacher – Adaptive Behavior Classroom Instructor
Spring Independent School District
01.2002 - 01.2006
- Served as a Special Education Teacher for students with behavior disorders
- Supervised special education teachers and paraprofessionals, developing curriculum and lesson plans
Outside Claim Representative
Travelers
01.2006 - 01.2012
- Participated in numerous catastrophe tours across the U.S., earning multiple nominations for customer service awards
- Built and maintained professional relationships to achieve beneficial claims results
- Promptly resolved client concerns to foster a positive and productive work environment
Learning Facilitator
Travelers Claim University
01.2012 - 01.2020
- Developed and delivered training sessions for employees across various technical platforms
- Conducted technical training classes, including virtual learning implementations
- Partnered with business units to identify improvement areas and implement training solutions
Technical Specialist
Boiler and Machinery
01.2020 - 03.2023
- Managed complex equipment breakdown claims and delivered outstanding customer service
- Provided technical support to team members, addressing complex claims-related questions
- Read, interpreted, and applied policy language across multiple policy types
Senior Claims Adjuster & Trainer
Norwich
03.2023 - 09.2024
- Established and maintained professional relationships to support positive claims outcomes
- Utilized drones (UAS) for inspections; trained other adjusters to obtain commercial UAS certification
- Resolved client concerns effectively to uphold a respectful, productive project environment
Education
Post-Baccalaureate Studies - Secondary Special Education
Lamar State University
Beaumont, TXBachelor of Science - Experimental Psychology
McNeese State University
Lake Charles, LASkills
Training & Development
undefinedTimeline
Senior Claims Adjuster & Trainer
Norwich
03.2023 - 09.2024
Technical Specialist
Boiler and Machinery
01.2020 - 03.2023
Learning Facilitator
Travelers Claim University
01.2012 - 01.2020
Outside Claim Representative
Travelers
01.2006 - 01.2012
Education Department Chair, Special Education Teacher – Adaptive Behavior Classroom Instructor
Spring Independent School District
01.2002 - 01.2006
Bachelor of Science - Experimental Psychology
McNeese State University
Post-Baccalaureate Studies - Secondary Special Education
Lamar State University
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