Joseph Cochran
Corryton
Summary
Dynamic sales professional with a proven track record at EMCOR Facilities Services, excelling in customer relationship management and achieving sales targets. Known for exceptional customer service and adaptability, I foster trust-based relationships, negotiate favorable contracts, and drive business growth through innovative strategies and effective communication.
Knowledgeable sales representative with solid background in outside sales. Proven ability to build strong client relationships and close deals effectively, consistently meeting or exceeding sales targets. Demonstrated aptitude in prospecting and negotiation, leveraging expert communication skills to drive revenue growth.
Overview
8
8
years of professional experience
Work History
Service Technician/Outside Sales Representative
EMCOR Facilities Services
01.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Exceeded sales targets through effective planning and goal setting.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Sales Representative/Service Technician
Climate Pros
03.2022 - 01.2025
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Streamlined sales process, reducing time from lead to close.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Identified and tapped into new markets, significantly expanding customer base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Met existing customers to review current services and expand sales opportunities.
Sales Representative/Service Technician
Hussmann
01.2018 - 01.2022
- Provided feedback from customers to product development team, influencing future product enhancements.
- Increased market penetration with introduction of innovative sales tactics.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Achieved or exceeded company-defined sales quotas.
- Attended monthly sales meetings and quarterly sales trainings.
- Recorded accurate and efficient records in customer database.
- Stayed current on company offerings and industry trends.
Education
No Degree -
Walter State
New Tazewell, TNHigh School Diploma -
Union County High School
Maynardville, TN05-2015
Skills
- Customer service
- Valid Driver's license
- Punctual and reliable
- Flexible and adaptable
- Documentation and reporting
- Customer relationship management
- Document management
- Cost estimations
- Teamwork and collaboration
- Organizational skills
Timeline
Service Technician/Outside Sales Representative
EMCOR Facilities Services
01.2025 - Current
Sales Representative/Service Technician
Climate Pros
03.2022 - 01.2025
Sales Representative/Service Technician
Hussmann
01.2018 - 01.2022
No Degree -
Walter State
High School Diploma -
Union County High School
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