Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Gatrost

Holladay

Summary

Parts Counter Sales Professional at Mhc Kenworth with a proven track record in customer relationship building and problem-solving. Enhanced order processing efficiency, leading to improved customer satisfaction. Demonstrated strong negotiation skills while managing vendor relationships, resulting in reduced costs and increased repeat business. Committed to excellence in service and product knowledge.

Overview

20
20
years of professional experience

Work History

Parts Counter Sales Person

Mhc Kenworth
12.2021 - Current
  • Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
  • Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
  • Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.

Operator

Herbert Sangrvl
04.2015 - 04.2018

Operated and maintained equipment

Adhered to safety guidelines and protocols up to osha standards.

Worked outside in all weather conditions all times of the year

Operator

Prime Towing Inc
06.2010 - 04.2015
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Conducted preventative maintenance on equipment to reduce repair costs.

Soldier

US Army
03.2005 - 06.2010
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.

Education

General Studies

Harrison County High School
Cynthiana, KY
05.2006

Skills

  • Customer relationship building
  • Goal-oriented mindset
  • Strong negotiation
  • Product knowledge expertise
  • Parts identification
  • Customer service
  • Problem-solving skills
  • Email communication

Timeline

Parts Counter Sales Person

Mhc Kenworth
12.2021 - Current

Operator

Herbert Sangrvl
04.2015 - 04.2018

Operator

Prime Towing Inc
06.2010 - 04.2015

Soldier

US Army
03.2005 - 06.2010

General Studies

Harrison County High School
Joseph Gatrost