Joseph Ivester
Chattanooga
Summary
Adept at working in wide range of inside and outside environments to deliver services to customers. Capable of setting up system components and network settings. Good documentation and time management abilities. 2 Years experience operating different models of heavy equipment.
Overview
11
11
years of professional experience
Work History
Drayage Sales Coordinator
Trident Transport
01.2023 - Current
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Compiled client profiles and entered information into operating system.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Owner Operator of Joe's Pressure Washing
Self Employed
03.2020 - Current
- Answered customer questions on pricing, products, procedures and materials used.
- Kept equipment in good working order and properly stored between jobs.
- Called 30 Potential clients and gained 25v new clients in 2020
- Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
- Cleaned debris and waste materials from job site.
Drayage Sales Manager
Steam Logistics
01.2022 - 01.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Facility Technician
Hunter Museum Of American Art
03.2018 - 03.2019
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces
- Coordinated installation of all new users and relocation's of existing users
- Installed and configured new devices and system components
- Read blueprints and schematics to correctly place equipment
- Worked closely with network administrators and server engineers to ensure quality service
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems
- Worked along event planners to organize and maintain quality equipment for over 25 weddings
Valet
Park Nashville
04.2016 - 08.2016
- Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order. Employed land navigation techniques
- Maintained knowledge of destination and answered customer questions within scope of understanding
- Opened doors and transported luggage for customers with care and efficiency
- Drove vehicles of different make, style and price points both to and from desired destination
- Organized guest keys in systematic order for timely acquisition and delivery of vehicle
- Driven different makes and models of vehicles priced over $250,000 with care and efficiency
Heavy Equipment Operator
US Marine Corps
08.2014 - 04.2016
- Moved materials around construction sites to work locations. Graded and shaped land for building and finishing purposes. Dug holes and trenches in ground. Recorded accurate daily vehicle mileage logs. Managed over 15 Units of heavy equipment. Maintained equipment in good working order by checking fluid levels and greasing and fueling machines. Repaired road shoulders using motor grader
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
Education
Occupational therapy
Chattanooga State Community College
Chattanooga, TNSkills
- Web-Based Logistics Information Systems
- Workforce Management
- Materials and Supply Allocation
- Conflict Resolution
- Verbal and Written Communication
- Driver Scheduling
- Employee Training
- Transportation and Logistics Coordination
- Business Relationship Development
- Administration and Bookkeeping
- Oral Presentations
- Warehousing Processes
Timeline
Drayage Sales Coordinator
Trident Transport
01.2023 - Current
Drayage Sales Manager
Steam Logistics
01.2022 - 01.2023
Owner Operator of Joe's Pressure Washing
Self Employed
03.2020 - Current
Facility Technician
Hunter Museum Of American Art
03.2018 - 03.2019
Valet
Park Nashville
04.2016 - 08.2016
Heavy Equipment Operator
US Marine Corps
08.2014 - 04.2016
Occupational therapy
Chattanooga State Community College
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