Joseph Southall
Shelbyville
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably at Domino's Pizza. Skilled in money handling and efficient delivery, demonstrating strong customer service and memory skills. Excelled in fast-paced environments, achieving significant improvements in order accuracy and delivery times.
Overview
29
29
years of professional experience
Work History
Pizza Delivery Driver
Dominos's Pizza
11.2020 - Current
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Production Worker
Aludyne / MFG Manufctory
08.2023 - 10.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Production Technician
Calsonic Kansei/Marelli
01.2015 - 01.2020
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
Forklift Operator
Sanford/Newell Rubbermaid
02.2013 - 03.2014
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Production Line Leader
Bemis
08.2010 - 01.2012
- Followed good manufacturing processes (GMPs).
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Prioritized employee safety to reduce incidents.
Machine Operator
Sanford / Newell Rubbermaid
01.2007 - 04.2009
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Operated machining equipment safely with team of operators.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
Production Technician
Calsonic Kansei
04.2003 - 09.2005
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Performed setup of production equipment to establish optimal performance.
- Performed regular calibration checks on instruments ensuring precision measurements throughout the production process.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
Cook
McDonald's Restaurant
02.1997 - 05.1999
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook
Wendys Restaurant
02.1996 - 02.1997
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
No Degree - Business Concentration Supply Chain Management
Motlow State Community College
Tullahoma, TN05.2025
GED -
Bedford County Adult Training Center
Shelbyville, TN03.2002
Certified Hotel & Restaurant Cook - Culinary Arts
Earle C. Clements Job Core Center
Morganfield, KY08.2001
Skills
- Customer Service
- Money Handling
- Memory Skills
- Efficient Delivery
- OSHA Safety Training
- Floor Jack and Center Steer Certified
Timeline
Production Worker
Aludyne / MFG Manufctory
08.2023 - 10.2023
Pizza Delivery Driver
Dominos's Pizza
11.2020 - Current
Production Technician
Calsonic Kansei/Marelli
01.2015 - 01.2020
Forklift Operator
Sanford/Newell Rubbermaid
02.2013 - 03.2014
Production Line Leader
Bemis
08.2010 - 01.2012
Machine Operator
Sanford / Newell Rubbermaid
01.2007 - 04.2009
Production Technician
Calsonic Kansei
04.2003 - 09.2005
Cook
McDonald's Restaurant
02.1997 - 05.1999
Cook
Wendys Restaurant
02.1996 - 02.1997
No Degree - Business Concentration Supply Chain Management
Motlow State Community College
GED -
Bedford County Adult Training Center
Certified Hotel & Restaurant Cook - Culinary Arts
Earle C. Clements Job Core Center
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