Josephine Gex
Germantown
Summary
Results-driven professional with a strong background in project management and supply chain operations. Known for expertise in communication strategies and organizational skills. Eager to leverage experience to drive customer satisfaction and operational efficiency in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Customer Sales and Service Expert
Sana Yoga Studio
Memphis
08.2024 - Current
- Maintained up-to-date knowledge of current sales, promotions, and payment policies.
- Educated clients on membership options and studio procedures during consultations.
- Resolved customer inquiries and issues to ensure satisfaction levels.
- Established strong client relationships via effective communication.
- Advanced to head of sales after 1.5 years, overseeing additional studio responsibilities and gaining Pilates instructor certification.
Marketing Intern
PBS
Providence
12.2023 - 05.2024
- Conducted market research to identify target audience preferences and trends.
- Participated in team meetings to brainstorm innovative marketing ideas and strategies.
- Researched competitors' marketing strategies and tactics.
Supply Chain Intern
Tiffany & Company
Cumberland
12.2023 - 05.2024
- Designed a dynamic balanced scorecard to assess strategic performance effectively.
- Engaged multiple departments to collect diverse input for scorecard development.
Supply Chain Intern
KPower Global Logistics
Memphis
05.2023 - 08.2023
- Managed daily operations to optimize space utilization and supervise staff effectively.
- Facilitated movement of 6,300 pallets across six customer accounts efficiently.
Education
MBA - Business Administration
University of Memphis
Memphis, TN05-2026
BBA - Supply Chain Management And Project Management
Bryant University
Smithfield, Rhode Island, RI08-2024
Skills
- Project management
- Organizational skills
- Leadership abilities
- Supply chain efficiency
- Team collaboration
- Communication strategies
Timeline
Customer Sales and Service Expert
Sana Yoga Studio
08.2024 - Current
Marketing Intern
PBS
12.2023 - 05.2024
Supply Chain Intern
Tiffany & Company
12.2023 - 05.2024
Supply Chain Intern
KPower Global Logistics
05.2023 - 08.2023
MBA - Business Administration
University of Memphis
BBA - Supply Chain Management And Project Management
Bryant University