Josh Kay
Maryville,TN
Summary
US Air Force Cyber Systems Operator with 3 years of experience in detail-oriented and dedicated cyber systems operation with a proven track record of managing and securing network systems in the U.S. Air Force. An empathetic, positive, and self-motivated leader that blends hard technical skills with strong interpersonal skills to enhance collaboration and innovation of cross-functional teams. Relishes the opportunity to learn and is comfortable leading teams in a fast-paced environment while adhering to tight deadlines. Thrives when presented with a challenge, enjoys solving problems, and volunteers to complete tasks out of role responsibilities to seek out new experiences, skills, and information that improve abilities and professional growth for himself and the team.
Security Clearance: DoD 8570 Compliant, IAT Level II. Active TS/SCI Security Clearance
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cyber Operator
United States Air Force National Guard
Louisville, TN
03.2023 - Current
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Data Center Technician
TEKsystems
Oak Ridge, TN
08.2023 - 10.2023
- Performed repairs of server, network, storage, power, cooling and other data center related hardware components.
- Upgraded internal system components, CPUs, memory, hard drives and network cables.
- Installed and managed structured cabling infrastructure.
- Labeled cables for easy identification and traceability.
- Maintained positive working relationship with fellow staff and management.
System Administrator
United States Air Force National Guard
Louisville, TN
12.2021 - 02.2023
- Perform important security patches and functionality patches with the use of SCCM.
- Implemented and maintained NIPR, SIPR, JWICS and other TS/SCI enterprise enclaves ensuring seamless communications across multiple Air Force departments.
- Worked with users to determine areas of technology in need of improved usability.
- Responded to and resolved cybersecurity incidents, bolstering network defenses and mitigating future attack risks.
- Used Active directory to administer 500+ user accounts, group policy updates and account security.
- Ensure software & hardware configurations comply with DISA, DOD STIGs, AF TOs and IA requirements.
Education
Information Technology
Community College of The Air Force
Biloxi, MSHigh School Diploma -
Maryville High School
Maryville, TN05.2013
Skills
- Hardware Replacement
- Maintenance and Repairs
- Powershell
- File System Administration
- Technical Support
- Service-Orientation
- VMWare ESXi/ESX
- IT Support
Certification
- Security + (Expiration September 2025)
Accomplishments
- Thru-Hiked the Appalachian Trail in 2021.
Timeline
Data Center Technician
TEKsystems
08.2023 - 10.2023
Cyber Operator
United States Air Force National Guard
03.2023 - Current
System Administrator
United States Air Force National Guard
12.2021 - 02.2023
Information Technology
Community College of The Air Force
High School Diploma -
Maryville High School
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