Hard-working, high energy Server with passion for customer satisfaction. Over 8 years in food service industry. Known for great reliability and attention to detail.
Overview
8
8
years of professional experience
Work History
Banquet Captain
Details Nashville
08.2020 - Current
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Supervised and mentored kitchen and serving staff.
Oversaw timeliness and quality of food delivery at high-volume events.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Banquet Server
Details Nashville
08.2017 - Current
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Maintained event cleanliness during service by promptly clearing dishes after each course.
Served appetizers, delivered entrees and refilled beverages for banquet guests.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Adapted service based on customer requests and kitchen readiness.
Monitored dietary restrictions and served guests with special needs.
Prepared serving and appetizer trays and set tables at diverse events.
Stayed up-to-date on menu changes to help customers make food choices.
Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
Maintained flexible work schedule to meet event needs.
Executed synchronized meal service simultaneously serving multiple guests.
Fostered enjoyable event atmosphere through friendly guest interactions
Checked identification for minimum age for sale of alcoholic beverages.
Arranged linens and table settings according to seating plan and event theme.
Provided friendly, courteous service to create memorable moments for guests.
Banquet Bartender
Details Nashville
08.2017 - Current
Prepared for events by setting up bar, stocking supplies and arranging tables.
Closed out cash register and prepared cashier report at close of business.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Checked ID cards and verified bar guests were of legal age.
Set up glassware, liquor and other necessary supplies for special events.
Set and reset tables to support serving staff.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server
888 Nashville
08.2024 - 06.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Server Assistant
Bourbon Steak Nashville
12.2022 - 08.2024
Greeted customers warmly to provide exceptional customer service.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Refilled drinks and condiments and restocked serving areas to minimize delays.
Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Line Cook
Califarmia Food Truck
03.2020 - 10.2022
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Plumbing Apprentice
MCH Nashville
11.2019 - 02.2020
Performed basic and semi-skilled work under supervision and instruction from lead plumber.
Organized and moved materials from truck to job site to support project requirements.
Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
Tested for leaks in new and repaired systems to verify functional and safe working condition.
Safely handled tools and equipment in large-scale projects.
Server
Outback Steakhouse
03.2019 - 06.2019
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Checked identification for minimum age for sale of alcoholic beverages.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Answered customers' questions, recommended items and recorded order information.
Inspected dishes and utensils for cleanliness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.