Joshua Brewer
Cleveland
Summary
Dynamic professional with a proven track record in team leadership and operational efficiency, notably as Inn Manager at McMillan Inn. Expert in scheduling and training, enhancing service quality and guest satisfaction. Recognized for implementing quality control measures that increased repeat bookings and streamlined processes, ensuring exceptional experiences and operational success.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Lawn Care Business Owner
Leatherneck Lawn Service
Savannah, GA
06.2023 - 06.2026
- Managed daily operations, ensuring high-quality lawn care services and customer satisfaction.
- Developed and implemented efficient scheduling systems to optimize service delivery.
- Trained and mentored new staff on best practices for lawn maintenance techniques.
- Oversaw equipment maintenance, ensuring safety standards and operational efficiency.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
Inn Manager
McMillan Inn
Savannah, GA
04.2020 - 06.2026
- Managed daily operations to ensure exceptional guest experiences and adherence to service standards.
- Oversaw staff training and development, fostering a collaborative and efficient team environment.
- Implemented process improvements to enhance operational efficiency and reduce guest wait times.
- Coordinated maintenance schedules, ensuring facility upkeep and compliance with safety regulations.
- Developed marketing strategies that increased occupancy rates during peak seasons through targeted promotions.
- Analyzed guest feedback to drive enhancements in service quality and overall satisfaction levels.
- Maintained a high standard of cleanliness throughout the property by supervising housekeeping operations and implementing strict hygiene protocols.
- Increased repeat bookings through exceptional customer service, attention to detail, and proactive problem resolution.
- Streamlined daily operations by effectively managing staff schedules, inventory levels, and room reservations.
CPO Technician
McMillan Inn
Savannah, GA
04.2020 - 06.2026
- Operated and maintained CPO equipment to ensure optimal performance and safety standards.
- Conducted routine inspections and troubleshooting to enhance operational efficiency.
- Trained team members on proper equipment handling and maintenance protocols.
- Implemented process improvements that reduced downtime and increased productivity.
Handyman
Independant
Columbus, OH
12.2018 - 03.2020
- Performed general maintenance tasks including plumbing, electrical work, and carpentry.
- Executed repairs and installations with attention to detail and safety protocols.
- Managed project timelines and resources to ensure timely completion of services.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
0351 Infantry Assaultman
United States Marine Corps
Jacksonville, NC
12.2014 - 12.2018
- Led tactical operations to achieve mission objectives in diverse environments.
- Coordinated infantry assault strategies and executed combat drills for unit preparedness.
- Developed training programs to enhance team proficiency and operational readiness.
- Managed logistics for equipment and supplies, ensuring optimal resource allocation.
- Trained and mentored junior Marines on infantry tactics and safety protocols.
- Maintained physical fitness levels consistent with Marine Corps standards, contributing to the overall readiness and capability of the unit.
- Employed strong decision-making abilities in high-pressure situations, prioritizing tasks and resources for maximum operational effectiveness.
Education
No Degree - Comics And Narrative
Columbus College of Art And Design
Columbus, OHHigh School Diploma -
Walker Valley High School
Cleveland, TN05-2009
Skills
- Team leadership qualities
- Scheduling and planning
- Training and mentoring
- Quality control measures
Certification
- Certified Pool Operator, McMillan Inn - 3 years
Timeline
Lawn Care Business Owner
Leatherneck Lawn Service
06.2023 - 06.2026
Inn Manager
McMillan Inn
04.2020 - 06.2026
CPO Technician
McMillan Inn
04.2020 - 06.2026
Handyman
Independant
12.2018 - 03.2020
0351 Infantry Assaultman
United States Marine Corps
12.2014 - 12.2018
No Degree - Comics And Narrative
Columbus College of Art And Design
High School Diploma -
Walker Valley High School