Joshua Hall
Antioch,TN
Summary
Wide range of skills and experience to offer. Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Honky Tonk Central
04.2022 - Current
- Served guests in a fast paced restaurant/bar, providing friendly, attentive service and drinks accurately
- Cultivated warm relationships with regular customers.
- Handled cash and credit card transactions accurately and efficiently
- Maintained a clean and organized work area throughout the shift
- Followed all food and beverage safety regulations, including checking ID for proof of age and disposing of food and drinks according to health codes
- Worked as a team with other servers and bartenders to ensure guests had a pleasant dining experience
HR Specialist
US Army
04.2019 - 10.2022
- First and foremost a soldier with a focus in HR duties
- Expert in employee relations issues, including conflict resolution
- Excellent communication and interpersonal skills
- Proven problem solver and team player
- Proficient in Microsoft Office Suite and other HR software programs
Sales Associate
Carmax
11.2021 - 04.2022
- Assisted customers with Vehicle selection and provided helpful advice
- Gained extensive knowledge of certain Cars and services offered by the company
- Handled customer complaints in a professional manner
- Took time understanding a customers wants and needs and helped them figure out the best Car to purchase
Solar Maintenance Technician
SkyBridge Renewables
07.2018 - 04.2019
- Assisted in the installation, testing, and repair of solar panels for residential and commercial buildings
- Performed preventative maintenance tasks on solar systems, such as cleaning and tightening connections
- Monitored performance of solar systems to ensure maximum efficiency and safety
- Used diagnostic tools to troubleshoot and identify problems with solar systems
- Acted as a liaison between customers and other technicians to ensure customer satisfaction
- Monitored solar array performance and collected data for analysis
Sales Associate
Vans
06.2017 - 06.2018
- Managed customer facing responsibilities, including greeting customers, answering questions, and providing assistance with product selection
- Processed payments for products and services, including credit card and cash transactions
- Restocked and maintained store shelves, displays, and merchandise
- Developed and maintained relationships with customers to ensure repeat business
- Educated customers on products, services, and current promotions
- Followed all company policies and procedures for customer service, product handling, and safety
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
HR Certificate - Human Resources
Human Resources 42A
Fort Jackson, SC03.2020
Highschool Diploma -
Brea Olinda High School
Brea, Ca06.2016
Skills
- Hard Working
- Communication
- Problem Solving
- Creative
- Good time management
- Team Player
- Customer Service
- Guest engagement
- Hospitality service expertise
Timeline
Server/Bartender
Honky Tonk Central
04.2022 - Current
Sales Associate
Carmax
11.2021 - 04.2022
HR Specialist
US Army
04.2019 - 10.2022
Solar Maintenance Technician
SkyBridge Renewables
07.2018 - 04.2019
Sales Associate
Vans
06.2017 - 06.2018
Highschool Diploma -
Brea Olinda High School
HR Certificate - Human Resources
Human Resources 42A
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