Joshua Hayslett
Memphis
Summary
Secured a role in healthcare to leverage skills and experience in patient care. Provided dedicated support as a Certified Medical Assistant, ensuring quality care for patients of all ages. Collaborated with Dr. Warren and Dr. Bell in internal medicine and minor medical practices. Contributed 15 years to the healthcare industry with a focus on assisting patients in achieving a normal life.
Overview
17
17
years of professional experience
1
1
Certification
Work History
MHT
Alliance
Memphis, TN
01.2025 - Current
- Oversaw and monitored client behavior, ensuring adherence to service protocols.
- Facilitated client engagement to effectively reduce psychiatric symptoms.
- Advised on optimal treatment strategies for client care.
- Facilitated collaboration between peer specialists and clinical staff to enhance recovery and treatment activities for clients.
- Assessed client progress throughout treatment to ensure effective care delivery.
- Facilitated comprehensive discharge planning to ensure smooth transitions for patients.
- Facilitated case conferences to discuss client needs and strategies.
- Facilitated referrals to external agencies when necessary.
- Facilitated individual and group counseling sessions, applying recovery concepts to support client progress.
- Recorded all client interactions and monitored behavioral progress.
- Ensured accuracy and completeness of charts and documentation.
- Executed additional responsibilities as delegated by management.
Phlebotomy Technician
Alliance HealthCare Services
Memphis, TN
02.2017 - 12.2020
- Performed blood sample collection for diagnostic testing, prioritizing patient safety and maintaining sanitary conditions throughout the process.
- Achieved recognition on the dean's list through unwavering commitment to attendance. Cultivated a strong academic foundation by actively engaging in all classes. Enhanced overall learning experience by demonstrating reliability and dedication to education.
- Performed vital sign assessments, patient history documentation, and assisted in examinations as a certified medical assistant.
- Collaborated with healthcare professionals to integrate mental health technology into treatment plans.
CMA
Primary Care Specialty. OBGYN, Minor Medical, Pediatrics, Family Practice
Memphis, TN
12.2014 - 03.2017
- Assisted in patient examinations, ensuring all necessary equipment was prepared and available.
- Documented patient information accurately in electronic health records, maintaining confidentiality and compliance.
- Supported clinical staff by preparing treatment rooms and sterilizing instruments to uphold safety standards.
- Educated patients on medication usage and post-treatment care, enhancing their understanding of health protocols.
Personal Assistant
Tennessee Personal Assistant
12.2008 - 07.2009
- Provide and Teach daily living skills for the consumers which are being supported by following their tool of life (ISP), Direst Care, Assist individuals on Community Outings
- Results:
MHT
Delta Specialty Hospital
Memphis, TN
11.2022 - 2024
- Provided support in cultivating everyday living skills for individuals with mental illness to improve overall quality of life.
- Managed client behavior assessments to uphold adherence to established service protocols.
- Facilitated client interactions to promote mental health improvement and symptom reduction.
- Provided expert recommendations on treatment strategies to improve client outcomes.
- Fostered teamwork among peer specialists and clinical staff to improve client recovery and treatment outcomes.
- Monitored client progress throughout treatment to support optimal care outcomes.
- Developed and implemented discharge plans to facilitate seamless transitions for patients.
- Led case conferences aimed at addressing client requirements and developing effective strategies.
- Facilitated connections with external agencies to enhance service delivery.
- Facilitated counseling sessions for individuals and groups, utilizing recovery concepts to promote client development.
- Maintained comprehensive records of client interactions and monitored behavioral progress to support client development.
- Conducted thorough reviews of charts and documentation to ensure precision and compliance with guidelines.
- Executed delegated tasks to enhance team efficiency and support operational goals.
Mobile crisis/driver
Alliances Healthcare
Memphis, TN
01.2017 - 2019
- Executed operation of commercial vehicles to ensure timely delivery of medical supplies and equipment.
- Oversaw adherence to safety regulations and company policies throughout transport operations.
- Executed comprehensive vehicle inspections to ensure operational readiness and adherence to safety standards.
- Optimized logistics operations to enhance routing and scheduling of deliveries.
West Tennessee Family Solutions
07.2009 - 2014
- Assisted interdisciplinary healthcare team in delivering quality care for patients. Supported RN team in teaching daily living skills to enhance patient independence. Facilitated smooth daily operations of healthcare facility.
- Delivered key results through strategic planning and execution of initiatives.
- Recognized for effectively managing administrative responsibilities, including phone inquiries, appointment scheduling, medical record maintenance, patient processing, billing, and bookkeeping.
- Oversaw cleanliness, sanitation, and maintenance of all facilities, homes, and equipment.
- Led implementation of quality assurance and control program, ensuring compliance with HIPAA, CLIA, and OSHA regulations.
- Managed emergency response efforts with composure and efficiency.
Education
Registered Certified Medical Assistant (RCMA) -
Vatterot Career College
Memphis, TN11.2013
High School Diploma - undefined
Bolton High School
Arlington, TN01.2006
Skills
- Teaching Daily Living Skills
- Bookkeeping & Filing
- Patient Scheduling
- Medical Billing & Coding
- Taking Patient Vitals
- Ancillary Testing
- Medical Records Management
- Blood Draws
- Patient Education
- Administer Medication
- Injections
- HIPAA & JCAHO Knowledge
Community Service
Community Football Coach, Memphis, TN, 2008, Present
Certification
- Certified in First Aid & CPR, 2008-Present
- National Association for Health Professionals (NRCMA), 10/22/2025-10/15/2026 Certification number: 258167
Timeline
MHT
Alliance
01.2025 - Current
MHT
Delta Specialty Hospital
11.2022 - 2024
Phlebotomy Technician
Alliance HealthCare Services
02.2017 - 12.2020
Mobile crisis/driver
Alliances Healthcare
01.2017 - 2019
CMA
Primary Care Specialty. OBGYN, Minor Medical, Pediatrics, Family Practice
12.2014 - 03.2017
West Tennessee Family Solutions
07.2009 - 2014
Personal Assistant
Tennessee Personal Assistant
12.2008 - 07.2009
High School Diploma - undefined
Bolton High School
Registered Certified Medical Assistant (RCMA) -
Vatterot Career College