Dynamic and results-driven professional with extensive experience as a Correctional Officer at Bledsoe County Sheriff's Department. Proven expertise in emergency response and conflict resolution, enhancing facility security and inmate safety. Recognized for building strong relationships and implementing effective policies, contributing to a safer environment and improved compliance with regulations.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Correctional Officer
Bledsoe County Sheriff's Department
04.2024 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints, and searches.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Booked new inmates into facility and processed inmates for release.
Received and accounted for personal possessions and determined inmate work assignments.
Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
Facilitated effective emergency response drills, preparing staff for potential crises.
Enhanced facility safety by conducting regular and thorough cell inspections.
Monitored surveillance equipment to detect and prevent unauthorized activities.
Bolstered team morale and cooperation through effective leadership and communication.
Maintained detailed records of inmate behavior and activity, contributing to facility security.
Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
Mitigated potential security breaches with vigilant contraband detection practices.
Ensured security of facility perimeter by conducting routine patrols.
Promoted inmate welfare by monitoring and addressing health concerns promptly.
Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
Reduced inmate altercations through proactive conflict resolution strategies.
Improved compliance with state and federal regulations by updating and enforcing facility policies.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Transported inmates to and from court hearings, medical appointments and other locations.
Assisted in intake and release of inmates.
Provided assistance and guidance to inmates regarding daily activities.
Established positive working relationships and maintained boundaries with resident offenders.
Built solid relationships with staff and residents to keep institution safe and secure.
Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
Coordinated with other law enforcement personnel to exchange information.
Delivery Driver
Fed Ex Ground
09.2020 - 01.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
Fostered strong relationships with customers, leading to increased loyalty and repeat business.
Supported positive customer experience by resolving delivery issues promptly and effectively.
Improved delivery accuracy by diligently checking orders before departure.
Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Enhanced team knowledge by sharing best practices for navigation and time management.
Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
Enhanced customer trust by providing courteous and professional service during deliveries.
Maintained clean and safe vehicle, contributing to positive image of company.
Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Documented mileage, deliveries, pickups, customer issues and damages.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Fostered positive working relationships with regular customers.
Minimized company liability and risks to loads by obeying traffic laws.
Inspected load security and checked for damages.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Protected people and equipment from hazardous materials by using correct procedures.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Infantry Machine Gunner
United States Army National Guard
05.2001 - 05.2017
Enhanced situational awareness by maintaining constant communication with other members of the infantry squad during patrols and engagements.
Collaborated with adjacent units to coordinate fire support, creating opportunities for successful combined arms assaults against enemy positions.
Supported unit cohesion and morale by actively participating in recreational activities, team-building events, and other initiatives designed to promote camaraderie among infantry personnel.
Assisted in the planning and execution of complex military operations, ensuring all objectives were met within specified timelines.
Ensured proper distribution of ammunition supplies among squad members, facilitating uninterrupted firepower during critical moments in combat operations.
Supported mission success by effectively engaging targets at various ranges with precision fire.
Optimized weapon performance by conducting thorough pre-combat checks and services on machine guns and related equipment.
Improved operational security by participating in reconnaissance missions to gather intelligence on enemy locations and activities.
Fostered a cohesive team environment through clear communication and collaboration during high-pressure situations.
Increased unit readiness through rigorous equipment maintenance and weapons inspections.
Assisted leadership in the development of comprehensive training programs that cultivated soldier proficiency in various weapons systems and tactics.
Conducted detailed after-action reviews following each mission, identifying lessons learned for continuous improvement in future operations.
Strengthened force protection measures by manning defensive positions and responding swiftly to enemy attacks.
Maintained physical fitness levels required for optimal performance as an Infantry Machine Gunner through regular exercise routines and adherence to a healthy lifestyle regimen.
Cultivated strong working relationships with fellow soldiers, resulting in increased trust, loyalty, and overall effectiveness as a fighting unit.
Reduced enemy threats by conducting regular patrols and identifying potential dangers.
Demonstrated unwavering professionalism and commitment to duty, serving as a positive role model for junior soldiers seeking guidance on their military careers.
Enhanced team efficiency by providing expert machine gun support during combat operations.
Contributed to successful mission outcomes with effective use of terrain for cover and concealment while maneuvering under fire.
Developed tactical proficiency through participation in numerous infantry training exercises, honing skills in both offensive and defensive techniques.
Led fire team during infantry dismounted battle drills and situational training exercises.
Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Maintained secure communication systems to relay information to and from command teams.
Trained in use of tear gas, passive ordnance, and explosives.
Utilized advanced tactics to engage and neutralize enemy combatants.
Established defensive positions to protect against enemy forces.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
Trained new infantry soldiers on standard operating procedures.
Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
Executed directives from command center with necessary timeliness and efficiency.
Developed and implemented strategies to maximize squad efficiency.
Instructed squad members on proper use of weapons and equipment.
Analyzed terrain to identify advantageous positions for operations.
Conducted safety briefings for squad members prior to missions.
Used modern communication systems to relay orders to squad members.
Applied first aid to squad members at camps and on battlefield.
Installed, operated and maintained field communications equipment.
Utilized advanced combat tactics to maintain safety during engagements.
Coordinated with allied forces to achieve mission objectives.
Guided night patrols to search for enemy forces.
Led soldiers through successful engagements with enemy forces.
Directed reconnaissance missions to gather intelligence on enemy forces.
Identified enemy targets using advanced surveillance techniques.
Established defensive positions during hostile engagements.
Monitored and reported enemy activity to command center.
Deployed countermeasures to repel enemy assaults.
Helped restore war-torn areas by contributing to reconstruction operations.
Area Leader
Yorozu Automotive Tennessee
05.2004 - 07.2015
Led training initiatives for new hires, contributing to their rapid integration into the team environment.
Continually assessed risks associated with business operations, taking proactive measures to mitigate potential impact on company goals.
Established strong relationships with clients by maintaining open lines of communication and promptly addressing any issues that arose.
Fostered an inclusive work culture where diverse perspectives were valued, promoting greater innovation among team members.
Analyzed market trends to identify new opportunities for growth or potential areas of concern that required attention.
Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Developed and executed strategic plans to meet organizational goals and drive continuous improvement.
Boosted customer satisfaction by addressing concerns promptly and implementing corrective actions as needed.
Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
Streamlined workflow processes to reduce redundancies, leading to overall operational improvements.
Achieved increased productivity by establishing effective communication channels within the team.
Engaged in customer journey, coaching associates in upholding company values and supporting individualized product selection experience.
Improved team efficiency by implementing streamlined processes and optimizing daily operations.
Collaborated with other departments to ensure smooth interdepartmental coordination and alignment of objectives.
Coordinated cross-functional teams for successful project execution and optimal resource allocation.
Mentored junior staff members for professional growth and skill development, fostering a positive work environment.
Enhanced team collaboration with regular meetings, progress updates, and constructive feedback sessions.
Implemented cost-saving measures through efficient resource utilization and budget management.
Oversaw inventory management, ensuring accurate record-keeping and timely replenishment of stock levels.
Evaluated employee performance, providing actionable feedback and opportunities for growth.
Supported management in handling customer influx and providing individuals with tailored experiences, building valuable connections with public and relaying feedback to company leadership.
Supervised various locations, enforcing high-quality standards of operation.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ
02-2026
Skills
First aid training
Emergency response
De-escalation techniques
Conflict resolution skills
Inmate supervision
Mental health awareness
Correctional facility procedures
Policy enforcement
Restraint techniques
Inmate monitoring
Safety and security enforcement
Self-defense tactics
Search and seizure procedures
Observation
Surveillance
Contraband seizure
Self-defense techniques
Safety
Security procedures
Trained in defensive tactics
Stress tolerance
Relationship building and management
Facility security
Weapons training
Prisoner transport
Observation techniques
Central and pod control
Booking procedures
Suicide prevention
Search procedures
Emergency management
Staff management
File and record maintenance
Evidence preservation
Records management
Inmate behavior modification tactics
Integrity maintenance
Continuing education
Armory and key control
Perimeter control
Work crew management
Tower surveillance
Occupational hazards and safety precautions
Contraband detection
Patrol procedures
Contraband inspections
Search and seize procedures
Belongings inspection
Work detail oversight
Radio communication
Ethical standards of conduct
Excellent problem solver
Organizational skills
Decision-making
Problem-solving
Safety and security
Excellent communication
Multitasking
Conflict resolution
Inmate transport
Time management
Task prioritization
Certification
TCI Training - 2024
Taser Training - 2025
Timeline
Correctional Officer
Bledsoe County Sheriff's Department
04.2024 - Current
Delivery Driver
Fed Ex Ground
09.2020 - 01.2024
Area Leader
Yorozu Automotive Tennessee
05.2004 - 07.2015
Infantry Machine Gunner
United States Army National Guard
05.2001 - 05.2017
Bachelor of Science - Business Administration And Management
Cook County Deputy Sheriff at Department of Cook County Sheriff's DepartmentCook County Deputy Sheriff at Department of Cook County Sheriff's Department