Results-driven operations manager with a strong background in residential construction, specializing in policy development and budget management. Skilled in leading teams and optimizing vendor partnerships to achieve superior project outcomes and enhance customer satisfaction.
Management of warranty supervisors and administrative staff, including coaching and career development
Development of policy to improve performance related to company goals
Vendor management including procurement, pricing negotiations, and oversight
Budget creation and management
Logistics coordinator with local manufacturing plant to provide "just-in-time" delivery of materials for homes being built
Lead Field Supervisor/Operations Manager
American Woodmark Corporation
Nashville
01.2020 - 09.2022
Acquisition and management of company resources to include vehicles, tools, materials, etc.
Timekeeping and payroll approvals for employees and subcontract labor
Directed local warehouse activities, focusing on monthly inventory reporting, re-orders, product management, and delivery accuracy.
Management of compliance with company and state safety requirements- OSHA 300 reporting, MSDS, First Aid
Personnel management including hiring, onboarding, and ongoing development of training plans for all local employees (TN)
Owner/Operator
Reed Construction
Northern Virginia
07.2007 - 01.2020
General management and oversight of a small, family-owned business with a focus on custom kitchen & bathroom remodeling, and light commercial “tenant fit” projects for clients in the Northern Virginia area.
Field Manager III
Centex Homes
01.2005 - 07.2007
Managed multiple construction job sites simultaneously and facilitated all buyer interactions from pre-start to closing.
Managed internal quality improvement and safety processes on multiple job sites to uphold high quality standards and timely delivery of homes.
Oversaw Field Manager personnel, interns, and assistants to guarantee timely completion of tasks.
Education
Some College (No Degree) - Business Management
Northern VA Community College
Northern VA
Skills
Project management
Budget management
Risk management
Logistics coordination
Compliance management
Logistics coordination
Quality assurance
Forecasting
Team leadership
Customer relationship management
Risk management
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
NVBIA Pro's Award- Best Superintendent 61-120 TH Yearly
Top Performer- Production Manager (Avg. -4.4 DUC vs Allowed)
Top Performer- Warranty Manager (21% YOY Reduction in Warranty Spend)
Top Performer- Warranty Manager (18% YOY Reduction Days to Close Warranty Concerns)
Joinery Set Out/Estimator/Project Manager/Production Manager at Cinda JoineryJoinery Set Out/Estimator/Project Manager/Production Manager at Cinda Joinery