Joshua Rose
Insurance Sales Agent
Knoxville
Summary
Dynamic professional with a robust background in managing complex tasks and driving operational success. Recognized for exceptional team collaboration and adaptability to evolving needs. Proficient in project coordination, problem-solving, and fostering effective communication across diverse teams. Committed to delivering reliable results while maintaining a strong focus on achieving measurable outcomes.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Sub-Agent
HealthMarkets
11.2025 - Current
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
YOKE Folk/ Team Leader
Yoke
09.2022 - Current
- Led and mentored a thriving youth ministry program of 20+ students.
- Fostered strong parent-teacher partnerships through regular communication, meetings, and family-focused events.
- Expanded program resources by forming collaborative relationships with local churches and other organizations.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Worship Intern
First Baptist Church of Morristown
05.2025 - 08.2025
- Supported the Worship Pastor in the execution of weekly blended worship services, ensuring a seamless and positive experience for the congregation.
- Assisted with the technical setup and teardown of audio equipment, instruments, and stage components, including running and coiling cables and positioning microphones.
- Operated the soundboard during rehearsals and services, managing audio levels for the band and vocalists.
- Provided administrative and clerical support by organizing worship music, maintaining filing systems, and assisting with team communication.
- Contributed to a positive and collaborative environment by actively participating in rehearsals and team meetings.
FOH and BOH
Cruze Farm
08.2024 - 08.2025
- Customer Service: Greeter, cashier, and server, providing exceptional customer service by taking orders, answering questions, and resolving issues promptly
- Order Taking: Accurately processed customer orders, ensuring correct item selection, modifications, and special requests.
- Food Safety and Sanitation: Adhered to strict food safety and sanitation guidelines, keeping a clean and hygienic kitchen environment
- Food Preparation: Prepared a wide range of food items, including dough, sauce, and toppings, adhering to recipes and quality standards.
- Cooking: Cooked pizzas, pasta dishes, and other menu items to perfection, ensuring proper cooking times and temperatures.
- Kitchen Operations: Assisted with kitchen operations, such as cleaning, sanitizing, and organizing workstations.
- Table Service: Efficiently served customers at tables, keeping timely delivery of food and beverages.
- Restaurant Maintenance: Maintained a clean and organized dining area, clearing tables, refilling condiments, and restocking supplies.
Music/ Youth Intern
First Baptist Church Dandridge
01.2023 - 05.2025
- Assist in recruiting and training students to join the student worship band and actively lead worship at the weekly student ministry meeting.
- Participate actively in the weekly worship ministry planning meeting.
- Member of the Worship Band and conduct rehearsals when assigned by the Worship Pastor.
- Aid in the spiritual growth of youth from ages ranging from 11-18
- Mentor and counsel individual students on personal issues, providing guidance and support in their faith journey
- Provide pastoral care during times of crisis or loss within the youth community; offered emotional support and spiritual guidance when needed most
Camp Staff Member
Camp Ba Yo Ca
05.2021 - 09.2023
- Monitored pool area to maintain the safety of all swimmers and enforced pool rules
- Performed water rescues and administered first aid when necessary, maintaining a calm and professional demeanor
- Planned and led engaging recreational activities, including sports, arts and crafts, and team-building exercises
- Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
- Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
- Administered first aid when needed; promptly responded to medical emergencies following established protocols
- Collaborated with camp staff to develop and implement emergency response protocols, ensuring the safety of all campers and staff members
- Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere
- Managed food inventory, minimizing waste and optimizing cost efficiency
- Collaborated with kitchen staff to coordinate meal preparation with a timely service.
Customer Service Associate/Cashier
Walgreens
11.2021 - 05.2022
- Provide exceptional customer service by greeting and assisting customers with their purchases
- Efficiently operated cash register, accurately processing transactions and handling cash.
- Assisted customers with product inquiries, locating items, and providing recommendations
Back of House Team Member
Panera Bread
07.2021 - 02.2022
- Efficiently prepared a variety of menu items, including sandwiches, soups, salads, and pastries.
- Adhered to strict food safety and sanitation protocols.
- Prepared food in accordance with Panera's high-quality standards.
- Maintained a clean and organized kitchen environment.
- Regularly cleaned equipment and work surfaces.
- Worked effectively as part of a team to ensure timely and accurate order fulfillment.
Back of House Team Member
McAlister's Deli
07.2019 - 11.2020
- Prepared and cooked food items according to standardized recipes, ensuring consistent quality and presentation
- Collaborated with the front-of-house team to guarantee timely delivery of food orders to customers
- Followed established portion control guidelines to minimize food waste while maintaining customer satisfaction
- Trained new back-of-house team members on cooking techniques, safety protocols, and company policies
- Maintained a positive working relationship with front-of-house team members to ensure seamless coordination during service hours
Education
Bachelor's degree - Music with an emphasis in Worship Leadership
Carson-Newman University
Jefferson City, TN12-2024
Skills
Home & community care experience
Positive
Heavy lifting
Kitchen Experience
Customer service
Client management
Mentoring
Volunteer management
Certification
First Aid Certification
Additional Information
Authorized to work in the US for any employer
Timeline
Sub-Agent
HealthMarkets
11.2025 - Current
Worship Intern
First Baptist Church of Morristown
05.2025 - 08.2025
FOH and BOH
Cruze Farm
08.2024 - 08.2025
Music/ Youth Intern
First Baptist Church Dandridge
01.2023 - 05.2025
YOKE Folk/ Team Leader
Yoke
09.2022 - Current
Customer Service Associate/Cashier
Walgreens
11.2021 - 05.2022
Back of House Team Member
Panera Bread
07.2021 - 02.2022
Camp Staff Member
Camp Ba Yo Ca
05.2021 - 09.2023
Back of House Team Member
McAlister's Deli
07.2019 - 11.2020
Bachelor's degree - Music with an emphasis in Worship Leadership
Carson-Newman University