Joshua Stitt
Morristown
Summary
Talented Loan Assistant with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loan Coordinator
First Peoples Bank
04.2023 - Current
- Maintain strong relationships with clients while developing trust and loyalty for long-term business growth.
- Utilized software tools to manage pipelines, prioritize tasks, track progress, and meet deadlines consistently
- Enhanced loan processing efficiency by streamlining documentation and communication between departments.
- Collaborated with other departments to resolve issues quickly, maintaining seamless workflow during busy periods.
- Training new team members on company policies, procedures, and industry regulations to ensure a high level of service quality.
Team Member
Chick-fil-A
04.2022 - 04.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
Shift Leader
Tacala (Taco Bell)
05.2019 - 04.2021
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Sales Associate
Kohl's
11.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High school diploma -
Morristown West High School
Morristown, TN06.2021
Skills
- Time management
- Sales
- Loan processing
- Customer support
- Cash management
- Loan documentation
Certification
- ServSafe, 10/01/21, 10/31/26
- Microsoft Office Specialist, 08/01/17, Present
Additionalinformation - Activities
- Competed in High School Speech & Debate
- Nationally ranked public speaker
Timeline
Loan Coordinator
First Peoples Bank
04.2023 - Current
Team Member
Chick-fil-A
04.2022 - 04.2023
Shift Leader
Tacala (Taco Bell)
05.2019 - 04.2021
Sales Associate
Kohl's
11.2018 - 01.2019
- ServSafe, 10/01/21, 10/31/26
- Microsoft Office Specialist, 08/01/17, Present
High school diploma -
Morristown West High School
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