Josie Gomez
Memphis
Summary
Dynamic Leasing Manager with a proven track record at Parawest Management, excelling in resident relations and property marketing. Enhanced tenant satisfaction and retention through effective communication and strategic pricing adjustments, achieving increased occupancy rates. Skilled in financial budgeting and committed to delivering exceptional customer service.
Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Versatile professional with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Property Manager
Silverstone Management
Memphis
11.2025 - 03.2026
- Managed daily operations of residential properties ensuring tenant satisfaction.
- Coordinated maintenance requests and scheduled repairs for timely completion.
- Oversaw lease agreements and ensured compliance with property regulations.
- Developed relationships with vendors and service providers for efficient operations.
- Implemented marketing strategies to attract new tenants and minimize vacancies.
- Resolved tenant disputes professionally, fostering a positive community environment.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Property Manager
Parawest Management
11.2024 - 09.2025
- Assisted with tenant communications to address inquiries and concerns promptly.
- Supported property maintenance coordination, ensuring timely repairs and upkeep of facilities.
- Learned property management software for efficient tracking of lease agreements and payments.
- Conducted routine inspections to identify maintenance needs and ensure compliance with regulations.
- Collaborated with vendors for service contracts, enhancing quality and reliability of services provided.
- Participated in onboarding processes for new tenants, facilitating smooth transitions into properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Leasing Consultant
CLK Management
08.2023 - 11.2024
- Assisted prospective tenants with leasing inquiries and property tours.
- Maintained accurate records of applications and lease agreements.
- Collaborated with property management to ensure timely maintenance requests.
- Conducted market research to identify competitive rental pricing strategies.
Assistant Manager
North Point Apartments
10.2022 - 07.2023
- Coordinated daily operations to enhance resident satisfaction and streamline services.
- Assisted in managing leasing processes, ensuring compliance with company policies and state regulations.
- Trained new staff on customer service standards and operational procedures to maintain high service quality.
- Developed and implemented marketing strategies to attract prospective tenants and reduce vacancy rates.
Sales Manager
Metro PCS
12.2014 - 02.2016
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members to improve product knowledge and sales techniques.
- Analyzed market trends to adjust promotional strategies and optimize inventory management.
- Collaborated with cross-functional teams to streamline operations and enhance customer service experience.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
High School Diploma -
HopeWorks
Memphis TnSkills
- Resident relations
- Clerical skills
- Maintaining closing ratios
- Property management
- Multi-family property management
- Financial budgeting and reporting
- Leasing and sales
- Customer relations
- Clear communication
- Excellent communication
- Multitasking
- Customer service
- Tracking operating expenses
- Preparing property agreements
- Client relations
- Payment collection
- Telephone sales
- Lease administration
- Apartment maintenance
- Lease renewals
- Vendor management
- Rent collection
Languages
- Spanish
- English
Timeline
Property Manager
Silverstone Management
11.2025 - 03.2026
Property Manager
Parawest Management
11.2024 - 09.2025
Leasing Consultant
CLK Management
08.2023 - 11.2024
Assistant Manager
North Point Apartments
10.2022 - 07.2023
Sales Manager
Metro PCS
12.2014 - 02.2016
High School Diploma -
HopeWorks