Josie Richards
Nashville
Summary
Goal-oriented student working to achieve a finance degree, as well as looking forward to new opportunities to expand my knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server, Hostess
BrickTops
06.2023 - 04.2024
- Managed three to four tables per shift, delivering prompt service and enhancing guest experience
- Ensured customer satisfaction
- Focused on creating positive dining experiences for guests
- Greeted guests and escorted them to their table, creating a welcoming atmosphere
Server
Nordstrom Grill
04.2022 - 06.2023
- Managed eight to ten tables per shift
- Ensured customer satisfaction
- Memorized the entirety of the restaurant menu, including wine, beer, and cocktails
- Addressed customer needs to enhance overall dining experience
Sales Associate
Athleta Inc.
12.2021 - 04.2022
- Analyzed stock levels to maintain accuracy and support inventory management
- Responded to customers by recommending and locating items, along with finding their perfect fit
- Maintained store upkeep by cleaning, organizing, restocking, and folding items to enhance customer experience
- Maintained store presentation by organizing displays and ensuring cleanliness
Summer Internship
Radnor Wealth Management
06.2021 - 07.2021
- Liaised with clients during meetings, capturing key insights to enhance financial understanding
- Trained to complete various tasks, including adding client information into a new system, putting clients in order by age and family, furthering knowledge by reading Horses Mouth, and bettering use of Microsoft Excel
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Cashier, Assembler
Chopt Creative Salad Co.
06.2018 - 01.2021
- Carried out all cash and gift card transactions
- Greeted customers as well as assembled their food
- Ensured timely delivery of to-go orders to customers
- Maintained stock of drinks, snacks, and utensils to ensure availability for customers
- Trained new employees and managers on store procedures and customer service standards
- Entrusted with managing store opening and closing procedures
Caretaker, Aftercare Teacher
Grow Academy
01.2016 - 01.2017
- Ensured children's safety and engagement in aftercare program
- Adapted teaching methods to help with their homework
- Supervised daily activities and wellness programs for students, ensuring a safe and supportive environment.
Education
Bachelor of Business - General Business with an emphasis on Real Estate
University of Mississippi
Oxford, MS05.2024
Bachelor of Business - General Business with an emphasis on Real Estate
Middle Tennessee State University
Murfreesboro, TN05.2026
Skills
- Self-motivated and Goal-oriented
- Quick learner
- Multi-tasking
- Strong work ethic
- Exceptional customer service
- Professional appearance
Accomplishments
- Achieved Dean's List several times by completing coursework with accuracy and efficiency.
Certification
Earned a Financial Paraplanner Qualified Professional designation through Kaplan Financial.
Timeline
Server, Hostess
BrickTops
06.2023 - 04.2024
Server
Nordstrom Grill
04.2022 - 06.2023
Sales Associate
Athleta Inc.
12.2021 - 04.2022
Summer Internship
Radnor Wealth Management
06.2021 - 07.2021
Cashier, Assembler
Chopt Creative Salad Co.
06.2018 - 01.2021
Caretaker, Aftercare Teacher
Grow Academy
01.2016 - 01.2017
Bachelor of Business - General Business with an emphasis on Real Estate
Middle Tennessee State University
Bachelor of Business - General Business with an emphasis on Real Estate
University of Mississippi