Joycelyn Johnson
Trenton
Summary
As a young adult going into adulthood I would like to work in an office or facility that is well established. I expect to utilize my previous education and knowledge to be successful in my career. I am an organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician/Phlebotomist
Jackson Madison County General Hospital
04.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Promoted teamwork within the healthcare team through proactive communication about patient needs or concerns related to phlebotomy services.
Assistant Store Manager
SONIC
06.2017 - 05.2024
- Duties include opening and closing the facility, managing money, managing coworkers, cleaning machines, customer service, using technology such as computers and coding
- Achievements include being awarded upon my score on my ServSafe management quiz.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Patient Care Technician
Jackson Clinic North
07.2023 - 12.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Certified Nursing Assistant
Bells Rehabilitation And Nursing Center
10.2022 - 03.2023
- Worked with the public/community on multiple occasions.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Insurance Agent-trainee
Acceptance Insurance
jackson, TN
09.2024 - Current
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Cashier
Walmart
07.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Machine Operator
MACLEAN
05.2019 - 08.2019
- Operating major machines.
- Complied with company and OSHA safety rules and regulations.
- Collaborated with team members to optimize production processes and improve overall performance.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
No Degree - Nursing
Jackson State Community College
Jackson Tn09.2026
High School Graduate, Spanish 101, Spanish 102, Dual enrollment psychology, Dual enrollment history, Physics -
Peabody
05.2019
Skills
- Versatile
- Good communication
- Leadership
- Fast pace
- Excellent work ethic
- Patience
- Reliable
- Fast learning
Activities
- Worked with the public/community on multiple occasions
- Worked as a CNA at a nursing home
- Volunteered for the Special Olympics in my hometown for special needs children and adults
- Learned leadership skills at my current job
Certification
- CNA - Certified Nursing Assistant
- ServSafe
- medical assistant
- phlebotomist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent-trainee
Acceptance Insurance
09.2024 - Current
Patient Care Technician/Phlebotomist
Jackson Madison County General Hospital
04.2024 - Current
Patient Care Technician
Jackson Clinic North
07.2023 - 12.2023
Certified Nursing Assistant
Bells Rehabilitation And Nursing Center
10.2022 - 03.2023
Cashier
Walmart
07.2020 - 03.2021
Machine Operator
MACLEAN
05.2019 - 08.2019
Assistant Store Manager
SONIC
06.2017 - 05.2024
No Degree - Nursing
Jackson State Community College
High School Graduate, Spanish 101, Spanish 102, Dual enrollment psychology, Dual enrollment history, Physics -
Peabody
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