Joys Lavanya K
Coimbatore
Summary
At Wipro Technologies, I excelled as a Senior SSCM Administrator, adeptly configuring and maintaining SCCM infrastructure to enhance system efficiency and security. My expertise in troubleshooting and strategic deployment of software updates ensured compliance and operational excellence. Renowned for rapid issue resolution and proficient in PatchmyPC and Intune management, I significantly improved client device management and endpoint protection.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior SSCM Administator
Wipro Technologies
10.2022 - Current
- Configured and maintained SCCM infrastructure, including site servers, management points, distribution points and software update points.
- Deployed applications,packages and software updates to client devices across multiple sites
- Created and configured task sequences for automates OS deployments (OSD) and system imaging
- Managed and deployed Microsoft and third-party software updates through SCCM software update point(SUP)
- Ensured timely patch compliance by scheduling updates,monitoring patch status and generating compliance reports
- Managed hardware and software inventory date from client devices
- Monitored endpoint protection status and performed remediation for detected threats
- Provided support and troubleshooting for SCCM client health,remediation scripts and client reinstallation
- Identify and diagnose issues and problems with speed and accuracy
- Resolve incidents within SLA through Service-Now tool
- Upskilled in PatchmyPC and Intune management
Education
Bachelor of Arts - Information Technology
Dr.SNS Rajalakshmi College of Arts And Science
Coimbatore, India01-2022
High School Diploma -
Vijayalakshmi Higher Secondary School
Mettupalayam01-2019
GED -
Holy Redeemers Matriculation School
Bhavanisagar01-2017
Skills
- Report creation on assets compliance
- Creation of KB article
- Troubleshooting and diagnosis
- Audit reporting
- Reporting and documentation
Certification
- Intune management
- Powershell scripting
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Acknowledgement
I hereby declare the information furnished above is true to the best of my knowledge.
Personal information
Date of Birth : 06/27/2001
Nationality : Indian
Timeline
Senior SSCM Administator
Wipro Technologies
10.2022 - Current
Bachelor of Arts - Information Technology
Dr.SNS Rajalakshmi College of Arts And Science
High School Diploma -
Vijayalakshmi Higher Secondary School
GED -
Holy Redeemers Matriculation School