Shaquita Scott
Memphis
Summary
Results-driven professional with extensive experience in managing daily operations in childcare and logistics sectors. Expertise in staff training, event coordination, and effective problem-solving, leading to improved operational efficiency and team collaboration.
Overview
5
5
years of professional experience
Work History
Floor Manager
Kings and Queens Daycare
Memphis
09.2024 - 12.2025
- Supervised daily operations of childcare programs and staff activities.
- Ensured compliance with safety regulations and health standards for children.
- Managed classroom schedules to facilitate smooth transitions between activities.
- Trained new staff on daycare policies and procedures for effective performance.
- Coordinated communication among parents, staff, and administration regarding child development.
- Oversaw inventory management of educational materials and supplies for classrooms.
- Organized events to promote child engagement and enhance learning experiences.
- Resolved conflicts among staff or parents to maintain a positive environment.
Shift Lead
FedEx Smartpost
Memphis
02.2021 - 05.2023
- Supervised daily operations to optimize package sorting and delivery efficiency.
- Trained new team members on safety protocols and operational procedures.
- Coordinated shift schedules to enhance workforce productivity.
- Monitored equipment performance, promptly reporting maintenance needs.
- Facilitated team communication to improve workflow efficiency.
- Implemented process improvements to streamline package handling tasks.
- Conducted quality checks on shipments to uphold service standards.
- Managed inventory to ensure stock availability for operations.
Lead Key Holder
Kirkland's Home Decor
Southaven
12.2020 - 02.2021
- Executed store opening and closing procedures to secure premises and prepare for customers.
- Delivered exceptional customer service by assisting with product selection and inquiries.
- Managed inventory levels, restocking items to ensure optimal availability.
- Trained new staff on policies and best practices for delivering customer service excellence.
- Maintained visual merchandising standards to enhance shopping experience.
- Processed transactions accurately at sales register to ensure operational efficiency.
- Conducted daily inspections of store operations to evaluate customer service quality.
- Reviewed sales reports for accuracy, recommending improvements based on data.
Education
High School Diploma -
Westwood High School
Memphis, TN05-2007
Associate of Arts - Sociology
University of Phoenix
Tempe, AZSkills
- Staff training and development
- Safety compliance
- Classroom management
- Inventory control
- Event coordination
- Customer relationship management
Languages
English
Professional
Timeline
Floor Manager
Kings and Queens Daycare
09.2024 - 12.2025
Shift Lead
FedEx Smartpost
02.2021 - 05.2023
Lead Key Holder
Kirkland's Home Decor
12.2020 - 02.2021
High School Diploma -
Westwood High School
Associate of Arts - Sociology
University of Phoenix