Juan Ibarra
Kodak
Summary
Results-focused individual known for strong sales strategies and customer engagement. Experienced in managing operations and resolving conflicts, contributing to enhanced brand loyalty and profitability. Committed to driving successful business outcomes through collaboration and attention to detail.
Overview
6
6
years of professional experience
Work History
HVAC Assistant
A & E HVAC
Sevierville, TN
01.2025 - Current
- Assisted in installation and maintenance of HVAC systems, ensuring compliance with safety standards.
- Collaborated with technicians to troubleshoot system issues, enhancing operational efficiency.
- Supported the inventory management process, tracking equipment and materials for timely project completion.
- Maintained accurate records of service calls and repairs, improving documentation processes.
Business Owner
Vintage Clothing
Sevierville, TN
06.2023 - Current
- Managed daily operations, ensuring optimal inventory levels and product quality.
- Developed marketing strategies to enhance brand visibility and attract target customers.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Led community engagement initiatives to strengthen brand loyalty and customer connections.
- Enhanced company profitability by reducing overhead costs.
Sales Associate Supervisor
TJX Companies
Sevierville, TN
05.2020 - 01.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new sales associates, enhancing team performance and customer service skills.
- Processed transactions accurately, ensuring efficient checkout operations.
- Maintained organized sales floor, showcasing merchandise effectively for customer engagement.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Trained new associates on company policies and operational procedures to ensure compliance.
- Implemented visual merchandising strategies that increased product visibility and customer interest.
- Resolved customer inquiries promptly, fostering loyalty and repeat business through excellent service.
- Implemented new strategies in applying new customers to our company loyalty credit card.
- Became the leader of applications of company loyalty credit card on a consistent basis.
Education
High School Diploma -
SEVIER COUNTY HIGH SCHOOL
Sevierville, TNSkills
- Customer service
- Attention to detail
- Driven and determined
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Conflict resolution
- Sales expertise
- Sales strategies
- Upselling
- Sales training
Timeline
HVAC Assistant
A & E HVAC
01.2025 - Current
Business Owner
Vintage Clothing
06.2023 - Current
Sales Associate Supervisor
TJX Companies
05.2020 - 01.2025
High School Diploma -
SEVIER COUNTY HIGH SCHOOL