Juan Peralta
Clarksville
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Seasoned professional offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director of Food and Beverage
Double Tree By Hilton
clarksville
03.2025 - Current
- Managed daily operations for food and beverage service areas to ensure optimal performance.
- Developed innovative menu offerings that enhanced guest experiences and satisfaction.
- Collaborated with kitchen staff to maintain high standards in food preparation and presentation.
- Oversaw inventory management, including supply ordering and equipment procurement.
- Trained staff on service standards and operational procedures to improve efficiency.
- Ensured compliance with health and safety regulations across all service areas.
- Coordinated special events, catering services, and banquets to exceed client expectations.
- Engaged with guests to collect feedback and drive service delivery improvements.
Director of Operations
Shelbys Trio
Clarksville
09.2022 - 10.2024
- Streamlined daily operations to enhance team efficiency and service quality.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Implemented inventory management systems to track stock levels accurately.
- Developed training programs for new employees to improve onboarding processes.
- Oversaw vendor relationships to maintain supply chain reliability and quality standards.
- Analyzed operational workflows to identify areas for process improvement.
- Facilitated communication between departments to enhance collaboration and service delivery.
- Managed compliance with health and safety regulations across all operations.
- Managed day-to-day operations of a large staff in multiple departments.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Worked with management team to develop operational goals aligned with business strategy.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Analyzed data trends and identified potential risks or opportunities associated with operations.
- Analyzed financial data to make informed decisions on cost savings initiatives.
- Prepared detailed reports outlining operational results on a regular basis.
- Implemented successful business strategies to increase revenue and target new markets.
Education
Bachelor of Science - Human Biology
Universidad Cattolica
Cuenca, Ecuador04-1992
Skills
- Menu development
- Inventory management
- Operational efficiency
- Compliance oversight
- Staff training
- Customer relationship management
- Time management
- Problem solving
- Hospitality management
- Food safety compliance
- Budget development
Languages
English
Full Professional
Spanish
Native/ Bilingual
Italian
Professional
French
Limited
Certification
- ServeSafe
Accomplishments
- Graduated from Le Cordon Blue
References
References available upon request.
Timeline
Director of Food and Beverage
Double Tree By Hilton
03.2025 - Current
Director of Operations
Shelbys Trio
09.2022 - 10.2024
Bachelor of Science - Human Biology
Universidad Cattolica
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