Judah Immanuel

• Analyzing new business applications to determine risk factors and pricing insurance policies accordingly.
• Working with channel Partner according to their requirement.
• Maintaining current knowledge of industry regulations and standards
• Reviewing applications for coverage and working with customers to gather additional information or documentation where needed.
• Preparing reports detailing potential risks associated with proposed business ventures or existing operations
• Participating in underwriting meetings to discuss coverage options with other members of the underwriting team
• Document findings, preparing reports and making recommendations.
• Work with managers and employees to implement changes
• Training employees to use new systems or follow new policies
• Collaborate with cross-functional teams to gather data and insights, ensuring alignment with business objectives.
• Monitor key performance indicators (KPIs) and operational metrics, providing regular reports and recommendations for improvement.
• Stay abreast of industry trends and best practices, continuously seeking opportunities for innovation and improvement.
• Enhanced rating accuracy by conducting thorough research and analysis of financial data.
• Communicated with salesforce throughout sales cycle to continually inform on new information coming to light and its impact on creditworthiness.

• Evaluated and processed over 250+ medical insurance applications per month, ensuring compliance with underwriting guidelines and company policies.
• Analyzed applicants’ medical records to assess risk factors and determine eligibility for coverage.
• Reduced underwriting time by 20% through the implementation of streamlined procedures, improving quality.
• Performed risk assessments for high-profile clients, ensuring proper coverage levels while mitigating financial exposure for the company.
• Developed training materials for new underwriters, improving overall team performance and understanding of complex medical issues.
• Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
• Optimized departmental procedures through continuous improvement efforts aimed at reducing errors and increasing productivity.

Mortgage underwriter is the process that occurs after the submission of mortgage application. It involves review of customer financial background, credit history, and the property you wish to purchase. The primary goal of underwriter is to assess the risk of lending money to the customer and to ensure that they can repay the loan.

• Collaborated with financial institutions to provide accurate appraisals for mortgage underwriting purposes.
• Enhanced overall underwriting quality by reviewing and approving mortgage loan applications.
• Collaborated with mortgage lenders, home inspectors, and other professionals to streamline the sales process for clients.
• Maintained open lines of communication with internal stakeholders such as processors, closers, and sales representatives to ensure a seamless mortgage underwriting process.

• Customer support AR Caller in healthcare domain
• Responding to customer queries in a timely and accurate way, via phone rendering help to the customers regarding their claim and bills, insurance Details.
• Handling calls from the doctors to explain about the health benefit a member has for his medication and treatment
• Informing customers about new updates.
• Escalating unresolved issues to the designated internal teams for further investigation
• Ensuring customer satisfaction and providing professional customer support
• Maintaining a thorough knowledge of updates and ensuring this knowledge is kept up to date
• Handled over 50 outgoing calls daily while providing excellent customer service.