Judd Paschall
Lobelville,TN
Summary
Dynamic Client Experience Associate with a proven track record at AnywhereWorks, adept at enhancing customer satisfaction through data analysis and strategic engagement. Skilled in preparing reports and point of sale operations, I excel in identifying trends and fostering relationships, driving revenue growth and ensuring seamless service delivery.
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
7
7
years of professional experience
Work History
Client Experience Associate
AnywhereWorks
02.2025 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Transportation Specialist
Swift Transportation
05.2023 - 04.2024
- Developed criteria and application instructions for federal and state public transportation programs.
- Coordinated schedules and communicated changes to customers.
- Worked with service providers to resolve issues and correct delays.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
Behavioral Youth Counselor
Natchez Trace Youth Academy
10.2018 - 01.2020
- Taught children necessary life skills and provided for physical daily care.
- Participated in client transports to various locations.
- Conducted daily documentation such as contact notes, milieu notes and precautionary notes.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
Education
Criminal Justice
Murfreesboro State University
Murfreesboro05-2014
Skills
- Preparing reports
- Production support
- Industry trends
- Point of sale operation
Timeline
Client Experience Associate
AnywhereWorks
02.2025 - Current
Transportation Specialist
Swift Transportation
05.2023 - 04.2024
Behavioral Youth Counselor
Natchez Trace Youth Academy
10.2018 - 01.2020
Criminal Justice
Murfreesboro State University